Insightful conversations with leading patient flow experts!

 

 

 

Click here to listen to TeleTracking’s Patient Flow Podcast series.

TeleTracking and The DAISY Foundation Recognize Nurses for Excellence in Patient Flow

 

 

 

 

 

To nominate a nurse or team of nurses, click here for more information!

 

 

Better visibility for referring physicians.

Community Access Portal has arrived.

Learn More

Improving Healthcare Operations with Real-Time Enterprise Visibility

  • Access to Care
  • Patient Throughput
  • Labor Productivity
  • Quality of Care

Improving Access to Care

By bringing real-time enterprise visibility to patient care demand and optimizing the discharge planning process, TeleTracking improves patient flow, which creates capacity and allows for an improved patient intake process.

TeleTracking can help with:

  • Admissions
  • Transfers and referrals
  • OR case growth
  • Left without being seen
  • ED diversions

Products used

Capacity Management Suite


Capacity Management Suite™

Consulting Services

Consulting Services

Transfer Center

TransferCenter™

Custom Reporting

Custom Reporting Solution™

Community Access Portal

Community Access Portal

Orchestrate

Clinical Workflow™ Suite

Case Study

TeleTracking - Automated Patient Flow System

Children's Healthcare of Atlanta (CHOA)

Automated Patient Flow System Eliminates Diversions for Children in Need of Specialty Care

Despite being one of America’s largest children's hospitals, CHOA had to divert critical cases to other institutions due to the volume of patients coming in. After employing our automated solutions, CHOA has been able to treat nearly 14,000 additional children since 2008.

Download Case Study
TeleTracking - Automated Patient Flow System

Maximizing Patient Throughput

Optimizing workflow from the time a patient arrives to the time they leave allows you to provide better care, decrease overall length of stay (LOS) and serve more patients. By tracking and trending the use of assets along that journey, TeleTracking brings you a complete picture of how to improve resource utilization and eliminate unnecessary costs.

TeleTracking can help with:

  • Discharge efficiency
  • Placement pull times
  • ED & PACU hold times
  • Admissions
  • Discharges per bed
  • Utilization rates
  • OR cases

Products used

Real Time Locating System

Real-Time Locating System

Capacity Management Suite


Capacity Management Suite™

Consulting Services

Consulting Services

Discharge Automation

Discharge Automation

Asset Tracking

AssetTracking™

Patient Tracking Portal

PatientTracking Portal™

Custom Reporting

Custom Reporting Solution™

Orchestrate

Clinical Workflow™ Suite

Case Study

TeleTracking - Lakeland Regional Medical Centre (LRMC)

Lakeland Regional Medical Center (LRMC)

Florida's Busiest ED Eliminates Overcrowding with Process Redesign and Patient Flow Software

As one of the busiest EDs in Florida, LRMC had a reputation as one to be avoided because of overcrowding. Following a 2-year overhaul, LRMC now sets national standards for emergency care, attracting staff across the country to use it as a learning model.

Download Case Study
TeleTracking - Lakeland Regional Medical Centre (LRMC)

Case Study

TeleTracking Case Study - UnityPoint Health Peoria

UnityPoint Health – Peoria

Bringing an End to Device Stockpiling with Real-Time Location Tracking

Already a patient flow client, UnityPoint Health adopted TeleTracking’s Real-Time Locating System (RTLS) – an immediate return on investment and improvement in staff behavior made the decision worthwhile.

Download Case Study
TeleTracking Case Study - UnityPoint Health Peoria

Increasing Labor Productivity

Optimize productivity of clinical, operational and support staff by using TeleTracking solutions, and drive cost savings through a more efficient deployment of resources. Balance workload and drive accountability for continuous improvement with our robust analytics tools.

TeleTracking can help with:

  • Care support performance
  • Nursing time at bedside
  • EVS performance
  • Transport performance

Products used

Consulting Services

Consulting Services

Mobile Solutions

Mobile Solutions

Bed Tracking

BedTracking®

Transport Tracking

TransportTracking™

Asset Tracking

AssetTracking™

Patient Tracking Portal

PatientTracking Portal™

Custom Reporting

Custom Reporting Solution™

Service Tracking

ServiceTracking™

Case Study

TeleTracking Case Study - Regions Hospital

Regions Hospital

TeleTracking technology used to address patient flow issues at Regions Hospital

It was determined that patient flow was impeded by the productivity level of the hospital’s 27 transporters, who were drastically under utilized by other departments. As a result of this inactivity, transporters were prone to returning to the break room, which meant they were rarely in proximity of a new job.

Download Case Study
TeleTracking Case Study - Regions Hospital

Enhancing Quality of Care

TeleTracking allows you to precisely track and report on the hygiene activities and patient-to-caregiver interactions that impact the quality of care patients receive. Create a safer, high-quality care environment for every patient with our real-time solutions.

TeleTracking can help with:

  • Hand hygiene compliance
  • Hospital acquired infections and communication of infection status
  • Patient pull times
  • Patient & caregiver interactions
  • Temperature controlling
  • Device compliance
  • ED wait

Products used

Capacity Management Suite


Capacity Management Suite™

Consulting Services

Consulting Services

Temp Tracking

TempTracking™

hand Hygiene Monitoring

Hand Hygiene Monitoring

Care Interaction Monitoring

Care Interaction Monitoring

Transfer Center

TransferCenter™

Custom Reporting

Custom Reporting Solution™

Case Study

TT Case Study - The Royal Wolverhampton NHS Trust

The Royal Wolverhampton NHS Trust

World's First 'Real-Time' Hospital Increases Hand Washing Monitoring 1000% in 1 Month

As part of a government-sponsored initiative known as Safe Hands, New Cross Hospital in the UK turned to TeleTracking after an installation with another vendor failed. New Cross Hospital is the first hospital to use RTLS as the enabling technology to automate all care delivery support processes.

Download Case Study
TT Case Study - The Royal Wolverhampton NHS Trust

Upcoming events

January 23-24,2017 | Las Vegas, NV

Patient Flow Management Congress

Patient flow has become a major concern for most hospitals and health systems as both the human and financial aspects result in poor quality care, patient dissatisfaction, and lower reimbursement and profitability.  Optimizing hospital wide patient flow is critical in delivering high quality patient centric healthcare.  Hospitals are examining how to provide the right quality care, in the right place, and at the right time. TeleTracking is pleased to be the platinum sponsor of this event taking place January 23 & 24, 2017 at Caesars Palace Hotel & Casino in Las Vegas, NV. The influx of the newly insured entering the healthcare system presents greater challenges to hospitals and the necessity to streamline flow and capacity has become enormously vital. As this landscape continues to evolve and dramatically transform, there is a huge shift towards hospital wide collaboration and throughput in order to achieve these goals. Optimizing the ED, decreasing patient wait times, and enhancing care coordination are key components to moving the patient quickly, efficiently and safely through the hospital system. For more information about this event, click here.

More info

February 19-23, 2017 | Orlando, FL

HIMSS17 Conference & Exhibition

The 2017 HIMSS Annual Conference & Exhibition, February 19–23, 2017 in Orlando, brings together 40,000+ health IT professionals, clinicians, executives and vendors from around the world. Exceptional education, world-class speakers, cutting-edge health IT products and powerful networking are hallmarks of this industry-leading conference.  More than 300 education programs feature keynotes, thought leader sessions, round-table discussions and workshops, plus a full day of pre-conference symposia.  For more information about HIMSS, click here. Be sure to stop by TeleTracking booth #923!  To schedule a private demonstration please contact us at info@teletracking.com or 800-331-3603.  

More info

From the news

Posted on Thu, Oct 27 2016

TeleTracking’s Community Access™ Portal Expands Patient Access Capabilities by Bringing Visibility to Community Care Teams

PITTSBURGH (October 27, 2016) – TeleTracking Technologies, Inc., the KLAS patient flow category leader, is helping health systems strengthen relationships with community providers through the launch of Community Access™ Portal. Having already implemented more than 100 system-wide transfer centers across the country since 2009, Community Access Portal builds on TeleTracking’s proven patient access solutions by improving communications between health system access centers and referring care teams.  Participating community care teams are now able to initiate the admission process online with minimal patient information, reduce the number of phone calls during the process, and track milestones after the patient is admitted. “Community Access Portal enhances communication and relationships between community physicians and health systems, leading to more satisfied, loyal care teams,” says Michael Gallup, President, TeleTracking.  “This marks the next chapter in enabling a truly integrated operational command center, helping provide for a seamless care transition experience between referring and receiving care teams.  Smoother care transitions result in better patient care and improved provider satisfaction—leading to increased physician engagement, health system community leadership, and a better overall patient experience.” Patient flow leaders who have implemented Community Access Portal say that it’s been a game-changer for their health system.  They have found that referring physicians are more inclined to send the next patient their way, that it’s simple to use, and that they know exactly what’s going on with a request at all times. Community Access Portal is currently in use at more than 25 community providers, including freestanding EDs, clinics, and physicians’ offices. We are revolutionizing patient flow by building an end-to-end platform that is the hub to coordinate all patient activities,” says Chris Johnson, Chief Solutions Officer at TeleTracking. “Community Access Portal is the natural next step for our TransferCenter® clients, and we will continue to innovate across our platform to enable the timely delivery of quality care within and throughout the care continuum.”

Continue Reading

Posted on Mon, Oct 17 2016

In the News: More Focus on Health Care Inefficiencies

TeleTracking President calls for more Focus on Health Care Inefficiencies Lydia Nuzum, Reporter Pittsburgh Business Times Mike Gallup, President of Pittsburgh-based TeleTracking, said the Institutes of Medicine found a decade ago that the operational inefficiencies that plague many hospitals and health care facilities amount to roughly $750 billion in waste per year nationally — a number Gallup says is likely around $1 trillion now. “Think about how many more patients we could serve — you could serve all the patients that Obama wanted to cover in (the Affordable Care Act) just by fixing inefficient flow of patients through the entire system,” Gallup said. Those inefficiencies, which range from problems with patient flow through a facility to lack of communication, are what companies like TeleTracking work to address by creating automated systems that help monitor patients and assets. Since its founding in 1991, TeleTracking has expanded so that its applications represent 80 percent of the installed flow automation market. Nurses are just one example, Gallup said. Most nurses are only able to devote one-third of their time to treating patients, while the rest is spent either doing paperwork or trying to find the right person or asset to address a specific problem. “I believe there are a bunch of very good, very smart people doing the best they can in these facilities…What we’re tackling is, how do you get to the point where clinicians in the industry are spending their time doing what they were born to do, which is to provide care,” he said. “We want to eliminate that frustration and get them with the patient more.” Gallup presented testimony to the Ways and Means Subcommittee on Health last month on the issue, and said the discussion boiled down to the need to focus more on how government policy can encourage more work on the problem. “This was really about, how do they get out of the way to allow innovation to happen? They brought up tackling fraud, and my point to them was that fraud is 7 percent of that number, and yet it gets so much more press,” he said. “Seven percent of the problem gets 90 percent of the press, but what we’re talking about from a TeleTracking perspective is that we have eyes on $200 (billion) or $300 billion a year just from operational inefficiencies.” Systems like the ones TeleTracking employs see measurable results, Gallup said. […]

Continue Reading

Posted on Mon, Sep 19 2016

TeleTracking Testifies Before the U.S. House of Representatives Ways and Means Subcommittee on Health

Committee holds briefing focused on innovation and improving access to care through technology PITTSBURGH, September 19, 2016 – TeleTracking Technologies, Inc. was one of four healthcare companies to testify before the U.S. House of Representatives Ways and Means Subcommittee on Health last week.  The hearing, entitled “Exploring the Use of Technology and Innovation to Create Efficiencies, Higher Quality, and Better Access for Beneficiaries in Health Care,” focused on how to improve the quality and efficiency of our health care system while reducing costs. Michael Gallup, President of TeleTracking, was one of the experts invited to the hearing.  Other panelists included Jared Short, Chief Operating Officer, Cambia Health Solutions; Paul Black, Chief Executive Officer, Allscripts; and Greg Long, Chief Medical Officer, Senior Vice President, Systems of Care, ThedaCare. The Subcommittee on Health, chaired by Rep. Pat Tiberi [R-OH], has been working with TeleTracking for a number of months and has seen the impact of the outcomes-based solutions first-hand at The Ohio State University Wexner Medical Center.  Tiberi said, “I have heard from providers back in Ohio about clinician shortages that are jeopardizing access for Medicare beneficiaries who need care.” Ranking Member Rep. Jim McDermott [D-WA] built on the Chairman’s sentiment, “In my opinion, this could be one of the more important hearings we’ve held during my time as Ranking Member of the Subcommittee.  Innovation will be central to our efforts to address rising health care costs.” A shifting healthcare landscape has put more pressure than ever on clinicians, whose central focus should be on providing patients with quality, compassionate care—yet every day they face an avalanche of complex documentation and care coordination tasks.  This is the point where healthcare and technology intersect and where a collaborative approach to finding efficiencies to address the more than $1 trillion in waste is critical.  It is incumbent upon the vendor community to break down barriers and remove administrative burdens by developing groundbreaking tools that create revolutionary change. “Creating efficiency in healthcare goes beyond digitized records,” said Gallup.  “By improving visibility and streamlining logistics through the implementation of centralized command centers, patients have access to timely care—and caregivers are providing the compassionate care they were trained for.  The bottom line is our solutions make it possible to get more patients through the system without cutting resources or increasing costs.” The concept of access was also a key discussion point for the Subcommittee members, especially those representing constituents […]

Continue Reading

Posted on Thu, Sep 15 2016

In the News: Legislators, Healthcare Leaders Push for Medicare to Pay for Innovation

Although comprehensive legislation to fund innovation is not expected until next year, some see the possibility that Congress could advance Medicare funding for telehealth this year. Rich Daly, HFMA Senior Writer/Editor Sept. 14—Medicare may be able to spur productivity leaps at hospitals and other providers, but only if it is willing to pay for such advances, according to legislators and industry members. The reluctance of the Centers for Medicare & Medicaid Services (CMS) to pay for the innovations already funded by private payers—and the need for legislation to require such payments—were among the key points underscored by congressional healthcare leaders this week. Rep. Pat Tiberi (R-Ohio) said CMS doesn’t fund many innovative ways of delivering health care and increasing productivity because agency officials do not believe they have the authority to subsidize such activities. “It’s a problem that exists because the statute hasn’t been updated in the way we provide reimbursement in a long time,” Tiberi said following a Sept. 14 congressional hearing on medical innovation. Tiberi plans to support legislation in the next Congress to explicitly authorize Medicare to fund more recently developed medical devices and treatments. Such innovations would not require a rise in overall spending and in fact could reduce spending by increasing healthcare professionals’ productivity, industry officials said. “We have a doctor shortage, we have a nurse shortage, we have all of these shortages out there,” Michael Gallup, president of TeleTracking Technologies, said at a Ways and Means Committee Health Subcommittee hearing. “How do we fix that? Well, let’s get them more productive.” To read more of this article in HFMA, click here.

Continue Reading

Posted on Wed, Sep 14 2016

In the News: Ways and Means Looks to Bring Outdated Health Care System into 21st Century

Innovators Highlight How Technology Can Cut Costs, Increase Access, and Improve Quality of Care Today, the Ways and Means Health Subcommittee, chaired by Rep. Pat Tiberi (R-OH), held a hearing to discuss how technology can cut costs, increase efficiency and access, and improve the quality and delivery of care for Americans. Members heard from health care innovators about what they are doing in the private sector and how those lessons could be applied to federal programs such as Medicare to better ensure taxpayer dollars are effectively serving beneficiaries. As Chairman Tiberi said at the start of the hearing:  “There are a myriad of companies out there inventing and developing groundbreaking products that we do not yet see in federal health care programs like Medicare. The commercial sector of health care is utilizing many of these new innovations on a yearly basis to improve systems, medical facilities, beneficiary care, and collaborative care efforts. To date Medicare has fallen significantly behind. “We are here today to kick off discussions about the innovative and technological aspects of health care, and explore how we can use already available and burgeoning technologies to increase efficiency, reduce waste, improve outcomes, and create greater access to care for beneficiaries in the Medicare space.” Ranking Member Jm McDermott (D-WA) echoed the Chairman’s sentiments, adding: “In my opinion, this could be one of the more important hearings we’ve held during my time as Ranking Member of the Subcommittee. Innovation will be central to our efforts to address rising health care costs.”  Members on both sides of the aisle expressed frustration with the inefficiencies in our nation’s health care system. As Michael Gallup, president of TeleTracking Technologies, said during his testimony, the United States spends more than any other country on health care per capita, but ranks 44th out of 55 similar countries based on the performance of our health care system. As Rep. Mike Kelly (R-PA) lamented: “It’s not about the money that we spend, it’s about the money that we spend inefficiently and ineffectively … It is hard for me to sit here and look at who we are and where we have been. We can put a guy on the moon but we can’t get him through the emergency room. We can invent the Internet but we can’t get people through the hospital system. What is wrong with us? Look at the spending. It isn’t for lack of investment.” When Rep. Kelly asked how the government can learn from the […]

Continue Reading

If you’re interested in receiving additional information on TeleTracking’s award-winning patient flow solutions and services please contact us by clicking below.

Contact Us

TeleTracking Awards & Recognitions

We are recognized across the industry for our products and services.

Ctsia Award
klas-2015-2016
Pittsburg Business Times Award
RFID Journal Award
Patient Safety Care Award 2014
TeleTracking - BBH Award
himss-emerald