About us

Meet the
TeleTracking Team

Senior Leadership Team

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Michael Zamagias

Chairman & Chief Executive Officer

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Michael Zamagias

Chairman & Chief Executive Officer

Mr. Zamagias is the majority owner of TeleTracking Technologies, Inc., and is responsible for all business operations of the company.

His involvement with TeleTracking began in 1991 when the company was in its earliest phase as a start-up. Since then, TeleTracking has grown the niche it created into a multi-million dollar annual business that is now the recognized world leader in capacity management automation solutions for healthcare organizations.

A perennial KLAS category leader, it has grown by over 500 percent in the past decade and holds an 80 percent share of the penetrated capacity management market, with 2,000 applications in nearly 900 hospitals around the world. Clients include most of the nation’s top hospitals, as recognized by U.S. News and World Report, Thomson-Reuters and Becker’s Hospital Review.

His entrepreneurial acumen has produced a successful network of businesses in addition to healthcare technology, including commercial real estate development, leasing and property management, banking/finance and energy development.

Mr. Zamagias entered the real estate business in his early twenties as a licensed residential salesperson. He soon moved into the commercial real estate business, establishing himself as a top commercial leasing agent. In 1984, Mr. Zamagias moved to Pittsburgh, and founded his own company that, in 1987, became Zamagias Properties.

In 1988, he launched Robinson Town Centre, a 766-acre, mixed-use, $500-million, three-phase development located on the main access route between downtown Pittsburgh and Pittsburgh International Airport. Partnering with Forest City Enterprises and the Edward J. DeBartolo Corporation, Mr. Zamagias helped orchestrate a brand-new major market area with the three phases, culminating with “The Mall at Robinson”—a 1.2 million square foot enclosed mall anchored by J. C. Penney and Sear’s, now owned and managed by Forest City.

In 2001, Mr. Zamagias partnered with Rabil Properties to develop several mixed-use spaces in Richmond, VA, including a five-story, student-housing and retail building located near Virginia Commonwealth University. Mr. Zamagias has pursued numerous other student-housing developments, most notably in 2009 with Bethany College in West Virginia.

Mr. Zamagias now owns a controlling interest in more that 1.6 million square feet of office, retail, and mixed-use properties located primarily in Western Pennsylvania.

He also co-founded Pennsylvania Capital Bank in 1991 (later to become part of Huntington Bank) and has developed over 150 oil and gas wells in Pennsylvania. In 2011, he purchased a fast-casual, wood-fired, pizza and sandwich concept called City Oven in order to create a business that would employ and mentor entrepreneurial teens and adults from underprivileged backgrounds. City Oven is located in Mr. Zamagias’ Times Building in Downtown Pittsburgh.

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Michael Gallup

President

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Michael Gallup

President

Mr. Gallup is leading TeleTracking’s transformation from a patient flow automation company to a real-time, automated operations management provider for healthcare organizations.

Driving this transformation is his aptitude for identifying the needs of healthcare organizations across the continuum of care, and his ability to unify TeleTracking’s various business components to provide broad operational efficiencies, cost savings and revenue generation as a counterbalance to healthcare reform cutbacks.

This strategy has led to the expansion of TeleTracking’s client base both domestically and internationally, and the company continues to set sales records under his leadership.

Prior to his current appointment, Mr. Gallup was a senior vice president with responsibility for TeleTracking’s North American sales effort, its RTLS Division, the Orchestrate™ perioperative initiative and the integration of patient flow and asset tracking technologies.

He joined TeleTracking from Hill-Rom, where he was vice president and general manager of Hill-Rom IT solutions (HITS), a global IT business unit. While there, Mr. Gallup oversaw the launch of multiple IT-based products and moved a nurse call-based business into the mainstream health IT market.

As a VP/executive director of strategy and turnaround for subsidiary Hillenbrand Industries, he focused on the company’s overall strategic vision and strategic options to achieve that vision, as well as leading the marketing organization through a best-of-breed process to build product offerings, roadmaps, and brand intent. He also led the strategic management process to develop a realistic business plan based on outcomes for the entire Hill-Rom Company.

As engagement manager of the IBM Strategy practice, he led the transformation of capital-goods-focused organizations into solution-based organizations.

Mr. Gallup has an MBA focused in finance from the University of Georgia, and BA in Economics from Brigham Young University.

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Diane Watson

Chief Operating Officer

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Diane Watson

Chief Operating Officer

Ms. Watson brings a wealth of experience in consulting, information technology, and general management to help lead TeleTracking’s operations.

Most recently, she was a partner and COO at Tilt, a start-up company in Raleigh, NC which offers a web-based tool to assess the impact of employee behavior on positive outcomes. There she had oversight of IT development, coaching services, sales, marketing and order fulfillment.

Previously, she was with medical device manufacturer MEDRAD, a business unit of Bayer Healthcare, and held a variety of positions including CIO and Executive Director of Information Technology, General Manager of Multi-Vendor Service business unit, and General Manager of Cardiology Diagnostic Imaging business unit, a top performing $75 million global business unit. She also served as Executive Director of Mergers, Acquisitions and Integration, creating a new $1.2 billion Bayer business unit with improved global reach and sales. While at MEDRAD, Ms. Watson was the recipient of the 2006 CIO of the Year Award presented by the Pittsburgh Technology Council.

Prior to that, she was an associate partner with Accenture (formerly Anderson Consulting) in Pittsburgh, where she combined her business and technical skills to help clients develop business strategies, analyze business processes, re-engineer their organizations, and develop personnel. Ms. Watson holds a bachelor’s of science degree in industrial management and information and decision support systems from Carnegie Mellon University.

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Joe Tetzlaff

Chief Technology Officer

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Joe Tetzlaff

Chief Technology Officer

Mr. Tetzlaff brings strong skills in systems consolidation to the role of TeleTracking’s Chief Technology Officer, as well as a keen understanding of Technology as a Service.

He served most recently as CIO/Clinical Division of inVentiv Health, Inc., a $1 billion leading global provider of best-in-class clinical, commercial and consulting services to the life sciences industry, where he was responsible for technology across the company. He integrated the Clinical Division, which supported 8,000 employees globally, and developed extensive strategic relationships with key clients. He also developed/maintained applications to support Clinical Trial processes and was responsible for acquired technology integrations.

Before joining InVentiv, he was CIO at Ingenix, a $2 billion subsidiary of United Health Group focused on health information technology and data analytics, and CTO of i3, another UHG subsidiary. At Ingenix, he established a consistent project execution process for a global technology staff of over 1,000 professionals and drove a four year project to consolidate over 30 Ingenix data centers into two. At i3, he was responsible for providing strategic vision and development disciplines for all technology supporting global clinical trials and pharma informatics.

Prior to that, he held positions as CTO at WK Health and Ovid Technologies, Inc., both medical research companies. Mr. Tetzlaff has undergraduate degrees in economics and computer science from Colgate University and an MBA from New York University.

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Kirk Stephen

Executive Vice President, Chief Financial Officer

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Kirk Stephen

Executive Vice President, Chief Financial Officer

Mr. Stephen is responsible for TeleTracking’s overall financial operations and is a member of the company’s board of directors.

He oversees accounting, budget planning and compliance, cost benefit analysis, revenue forecasting, growth investment and reporting. He has been with TeleTracking since 1999, following more than 20 years in the banking industry where he held various management positions and was responsible for providing growth capital to small and medium-sized businesses. He also worked for one of the big four public accounting firms.

Mr. Stephen has a Bachelor of Science degree in accounting from Indiana University of Pennsylvania, and an MSIA in finance and accounting from the Tepper School of Business at Carnegie Mellon. He holds an active CPA license in Pennsylvania.

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Andrew J. Irlbacher, CPA

Senior Vice President, Finance & Administration

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Andrew J. Irlbacher, CPA

Senior Vice President, Finance & Administration

Mr. Irlbacher, who joined TeleTracking in 1998, has over 30 years of experience in high growth companies, as well as several years with “Big Four” accounting firms.

In his current role, he oversees the day-to-day functions of TeleTracking’s experienced team of accounting professionals and manages the organizational and financial demands of ongoing company growth.

Prior to his career at TeleTracking, he served as chief financial officer, treasurer and corporate controller for several software-based product and service companies.

Mr. Irlbacher has a BSBA from Clarion University of Pennsylvania. He obtained his CPA in 1983 and is a member of the American and Pennsylvania Institutes of Certified Public Accountants.

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Keith Young

Senior Vice President, Human Resources

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Keith Young

Senior Vice President, Human Resources

Mr. Young brings senior-level human resources experience to TeleTracking, combined with strong business savvy and skill at aligning human resources strategy and programs to manage cultural change and achieve business objectives.

He joined TeleTracking after a 16-year career at the Pittsburgh based medical device company MEDRAD (now Bayer Healthcare), where he helped grow the company from an entrepreneurial organization into a highly successful global enterprise that was two-time recipient of the Malcolm Baldrige Award.At MEDRAD, he led the development and implementation of global human resource strategy and HR integration of acquired firms. He also was responsible for corporate-wide compensation and benefits programs, as well as organizational development, talent management and cultural change.

His proven track record is exemplified by the successful development of numerous “best practice” Human Resource programs. Other responsibilities at MEDRAD included talent acquisition and mergers and acquisitions integration.

Prior to that, he held human resources and continuous improvement positions at several companies, including Pillsbury, Inc., and Kraft Foods, a division of Phillip Morris. Mr. Young holds a bachelor’s degree in business administration from Indiana University of Pennsylvania and an MBA from the University of Dayton.

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Kimberly Roberts, Esq.

Senior Vice President, General Counsel & Secretary

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Kimberly Roberts, Esq.

Senior Vice President, General Counsel & Secretary

Ms. Roberts has been General Counsel to the Company since 1998 and is responsible for all aspects of TeleTracking’s legal affairs, including corporate governance and compliance, third-party contractual relationships and intellectual property. Ms. Roberts is also a member of the senior leadership team where she participates in the operational management of the Company.

She has extensive experience involving healthcare-related business, having previously worked as attorney in the corporate group and healthcare consulting practice of Pittsburgh-based law firm Dickie, McCamey & Chilcote, P.C.

Ms. Roberts received her BA in Rhetoric and Communications from the University of Pittsburgh and her JD from Duquesne University’s School of Law. She is a member of the American, Pennsylvania and Allegheny County Bar Associations.

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Nanne Finis, RN, MS

Vice President, TeleTracking Consulting Services

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Nanne Finis, RN, MS

Vice President, TeleTracking Consulting Services

Ms. Finis leads TeleTracking’s seasoned team of former hospital nurses and administrators in helping clients apply Lean Six Sigma methods and technology to process redesign and workflow automation.

She joined TeleTracking in 2013 after more than a decade with Joint Commission Resources (JCR), a not-for-profit affiliate of The Joint Commission.

A passionate and collaborative nurse leader, Ms. Finis brings expertise in health reform and regulatory policies, front-line leadership, and years of experience in patient safety and quality initiatives. As a certified change agent she has worked across the industry with many teams of professionals pushing creative approaches and innovation.

As executive director of solutions services at JCR, Ms. Finis focused years of attention on the safe adoption of new technologies, preparation for accreditation by The Joint Commission, infection prevention and control, medication safety, and the requirements of the physical environment in which safe care must be rendered. Ms. Finis administratively led several years of activity of the JCR Hospital Engagement Network (H.E.N.) and also several AHRQ initiatives that resulted in the transfer of evidence to practice.

Previously, she served as executive director of Northwestern Memorial Hospital, capping a 22-year career during which she held several nursing administrative positions and was operationally responsible for more than 300 full-time employees, and several in-patient and out-patient care areas. Ms. Finis received her undergraduate degree in nursing from St. Mary’s College, Indiana, and earned a master of nursing degree from the University of Illinois at Chicago.

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Jason Harber

Vice President, Product Management

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Jason Harber

Vice President, Product Management

As Vice President, Product Management, Mr. Harber is responsible for managing the direction for TeleTracking’s suite of industry-leading solutions.

Mr. Harber has over 10 years of experience in healthcare technology, data and analytics and product management. Prior to leading product management, Mr. Harber was responsible for TeleTracking’s Business Analytics division leading both product and service initiatives for the company. In previous roles within the organization, Mr. Harber was responsible for various product initiatives including the launch of both the Custom Reporting Solution™ and Patient Flow Dashboard™ that led to the creation of the Business Analytics division. In addition, Mr. Harber was also responsible for taking TeleTracking’s market leading TransferCenter™ solution to market.

Mr. Harber earned a B.S. in Information Science from the University of Pittsburgh.

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Kris Kaneta

Vice President, Marketing

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Kris Kaneta

Vice President, Marketing

With overall responsibility for marketing, branding and communications, Mr. Kaneta is charged with the transformation of the TeleTracking brand from patient flow category leader to healthcare’s leading operations management platform.

Prior to joining TeleTracking in 2014, he served as Global Marketing Director for GE Healthcare’s asset management, patient flow and hospital operations management portfolio. There he led the launch of multi-million dollar growth platforms, as well as the commercial business case and integration for select acquisitions.

A seasoned marketing executive with multiple roles of increasing scope and responsibility, Mr. Kaneta considers himself foremost a customer advocate and data-driven storyteller. His teams have received numerous awards including GE’s Commercial Hero Award, Advertising Age’s B2B Campaign of the Year, and ITSMA’s award for Thought Leadership.

Mr. Kaneta has an MBA from Duke University’s Fuqua School of Business with concentrations in Marketing and Decision Sciences, and a BA in Economics from Illinois Wesleyan University. Prior leadership posts also include marketing and business development roles at JP Morgan Chase, Wells Fargo and First National Bank Holding Co.

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Julia Fishman

Vice President, Clinical Operations

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Julia Fishman

Vice President, Clinical Operations

As Vice President of Clinical Operations, Dr. Julia Fishman works with clinicians in hospitals to design the best possible care delivery system, using real-time activity data provided by TeleTracking to make operational improvements.

Dr. Fishman came to TeleTracking from McKinsey & Co. where she led the Hospital Improvement Networks campaign which supported improvement across operating theatres, medical productivity and integrated care. This role involved working with frontline clinical teams to design improvements that helped identify opportunities for significant financial savings.

A former senior specialist in paediatric surgery in a leading London Trust, Dr. Fishman has 10 years of experience with hospital transformation focused on getting people to the right place at the right time so clinicians can deliver the right care. Her strong belief that clinical processes can be better orchestrated has helped many U.K. hospitals manage patient flow, reduce waiting times and provide better, more efficient care.

She is currently a trustee of The Children’s Hospital Trust Fund, a children’s charity that supports better care through funding equipment and resources for babies and children in West London.

Dr. Fishman earned her undergraduate joint honours degree in Physiology, Pharmacology and Medical Law at University College London and the University of Oxford. She later qualified as a doctor at University College London and further specialised in paediatric surgery.

Our Vision

To be the operational platform of choice for
hospitals and health systems everywhere

TeleTracking Awards & Recognitions

We are recognized across the industry for our products and services.

HFMA Award
Ctsia Award
KLAS Categroy Leader Award
Pittsburg Business Times Award
RFID Journal Award
Patient Safety Care Award 2014
TeleTracking - BBH Award