Senior Leadership Team

Michael Zamagias

Chairman & Chief Executive Officer

Michael Zamagias

Chairman & Chief Executive Officer

Michael Zamagias is the majority owner of TeleTracking and is responsible for all business operations of the company.

His involvement with TeleTracking began in 1991 when the company was in its earliest phase as a start-up. Since then, TeleTracking has grown the niche it created into a multi-million dollar annual business that is now the recognized world leader in capacity management automation solutions for healthcare organizations.

A perennial KLAS category leader, TeleTracking has grown by over 500 percent in the past decade and holds an 80 percent share of the penetrated capacity management market, with 2,000 applications in nearly 900 hospitals around the world. Clients include most of the nation’s top hospitals, as recognized by U.S. News and World Report, Thomson-Reuters and Becker’s Hospital Review.

His entrepreneurial acumen has produced a successful network of businesses in addition to healthcare technology, including commercial real estate development, leasing and property management, banking/finance and energy development.

Mr. Zamagias entered the real estate business in his early twenties as a licensed residential salesperson. He soon moved into the commercial real estate business, establishing himself as a top commercial leasing agent. In 1984, Mr. Zamagias moved to Pittsburgh, and founded his own company that, in 1987, became Zamagias Properties. Mr. Zamagias now owns a controlling interest in more that 1.6 million square feet of office, retail, and mixed-use properties located primarily in Western Pennsylvania.

He co-founded Pennsylvania Capital Bank in 1991 (later to become part of Huntington Bank) and has developed over 150 oil and gas wells in Pennsylvania. In 2011, he purchased a fast-casual, wood-fired, pizza and sandwich concept called City Oven in order to create a business that would employ and mentor entrepreneurial teens and adults from underprivileged backgrounds. City Oven is located in Mr. Zamagias’ Times Building in Downtown Pittsburgh.

Mike Caffrey

Executive Vice President, Chief Financial Officer

Mike Caffrey

Executive Vice President, Chief Financial Officer

Mike Caffrey is responsible for TeleTracking’s overall financial operations. Prior to joining TeleTracking, Mr. Caffrey held CFO and Board Member positions with companies in real estate, wood products, chemical, telecommunications, insurance services, software, and aerospace industries. Mr. Caffrey’s areas of expertise include financing growth, M&A, restructuring, and corporate strategy.

During his early career, Mr. Caffrey worked on interest rate forecasting at the Federal Reserve Board in Washington DC.  He also spent extensive time in some of the least developed countries in the world — leading electric power development and privatization efforts with Price Waterhouse Management Consulting.

Mr. Caffrey has a BA in Economics and an MBA in General Management from Dartmouth College.  He holds an active CPA license.

Matt Rudolph

Matthew Rudolph

Executive Vice President, Commercial & Business Development

Matt Rudolph

Matthew Rudolph

Executive Vice President, Commercial & Business Development

Matthew Rudolph brings to TeleTracking over 25 years of experience in solution development, delivery, and managing customer relationships. Most recently, Mr. Rudolph served as the Vice President of Big Data, Analytics, and Cognitive Solutions for IBM Global Business Solutions. He also spent 17 years as a Partner and Vice President in various practice management and solution portfolio leadership positions, including over 10 years exclusively dedicated to the Medical Device industry.

Mr. Rudolph led many first-of-a-kind solution developments and deployments during his tenure at IBM. Prior to joining IBM, Mr. Rudolph held positions with Accenture and Johnson Outdoors, where he led and managed global system deployments across a number of functional areas.

Mr. Rudolph holds an Industrial and Systems Engineering degree from the University of Wisconsin at Madison, and he recently completed a 5-year term on the Engineering School Advisory committee.

Diane Watson

Chief Operating Officer

Diane Watson

Chief Operating Officer

Diane Watson brings a wealth of experience in consulting, information technology, and general management to help lead TeleTracking’s solution delivery and overall operations.

Most recently, she was a partner and COO at Tilt, a start-up company in Raleigh, NC which offers a web-based tool to assess the impact of employee behavior on positive outcomes. There she had oversight of IT development, coaching services, sales, marketing and order fulfillment.

Previously, she was with medical device manufacturer MEDRAD, a business unit of Bayer Healthcare, and held a variety of positions including CIO and Executive Director of Information Technology, General Manager of Multi-Vendor Service business unit, and General Manager of Cardiology Diagnostic Imaging business unit, a top performing $75 million global business unit. She also served as Executive Director of Mergers, Acquisitions and Integration, creating a new $1.2 billion Bayer business unit with improved global reach and sales. While at MEDRAD, Ms. Watson was the recipient of the 2006 CIO of the Year Award presented by the Pittsburgh Technology Council.

Prior to that, she was an associate partner with Accenture (formerly Anderson Consulting) in Pittsburgh, where she combined her business and technical skills to help clients develop business strategies, analyze business processes, re-engineer their organizations, and develop personnel. Ms. Watson holds a bachelor’s of science degree in industrial management and information and decision support systems from Carnegie Mellon University.

Christopher Johnson

Chief Solutions Officer

Christopher Johnson

Chief Solutions Officer

Chris Johnson brings broad experience in business, technology and operations management. In his role as Chief Solutions Officer, Mr. Johnson leads the Technology, Product Management, User Experience and IT&S teams, and is responsible for the development of TeleTracking’s patient flow solutions and the migration of the current portfolio of solutions to a single cloud-based platform.

Prior to joining TeleTracking in 2015, Mr. Johnson served in multiple roles in technology and personnel management across financial services and healthcare verticals. Most recently he served as the Chief Technology Officer for GE Healthcare’s asset management, patient flow and hospital operations management platforms. He led the formation of a global team of technology professionals and managed the development, deployment and operationalization of a global, cloud based platform serving hospitals across the world.

Mr. Johnson holds an MBA from the Darden School of Business at the University of Virginia and a Bachelor’s Degree in Government from George Mason University.

Kris Kaneta

Kris Kaneta

Senior Vice President, Marketing

Kris Kaneta

Kris Kaneta

Senior Vice President, Marketing

Kris Kaneta is charged with the transformation of the TeleTracking brand from patient flow category leader to healthcare’s leading operations management platform, with overall responsibility for marketing, communications, and corporate strategy.

Prior to joining TeleTracking in 2014, Mr. Kaneta served as Global Marketing Director for GE Healthcare’s global asset management portfolio and key growth initiatives across the organization. There he led the launch of multi-million-dollar growth platforms, as well as the commercial business case and integration for select acquisitions.

A seasoned marketing executive with multiple roles of increasing scope and responsibility, Mr. Kaneta considers himself foremost an instigator and data-driven storyteller. His teams have received numerous awards including Advertising Age’s B2B Campaign of the Year, ITSMA’s award for Thought Leadership, and the IABC Pittsburgh Golden Triangle Award.

Mr. Kaneta has an MBA from Duke University’s Fuqua School of Business with concentrations in Marketing and Decision Sciences, and a BA in Economics from Illinois Wesleyan University. Prior leadership posts also include marketing and business development roles at JP Morgan Chase, Wells Fargo and First National Bank Holding Co. He is also a member and contributor for the Forbes Communications Council.

Kimberly Roberts, Esq.

Senior Vice President, General Counsel & Secretary

Kimberly Roberts, Esq.

Senior Vice President, General Counsel & Secretary

Kim Roberts has been General Counsel to the Company since 1998 and is responsible for all aspects of TeleTracking’s legal affairs, including corporate governance and compliance, third-party contractual relationships and intellectual property. Ms. Roberts is also a member of the senior leadership team where she participates in the operational management of the company.

She has extensive experience involving healthcare-related business, having previously worked as attorney in the corporate group and healthcare consulting practice of Pittsburgh-based law firm Dickie, McCamey & Chilcote, P.C.

Ms. Roberts received her BA in Rhetoric and Communications from the University of Pittsburgh and her JD from Duquesne University’s School of Law. She is a member of the American, Pennsylvania and Allegheny County Bar Associations.

Keith Young

Keith Young

Senior Vice President, Human Resources

Keith Young

Keith Young

Senior Vice President, Human Resources

Keith Young brings senior-level human resources experience to TeleTracking, combined with strong business savvy and skill at aligning human resources strategy and programs to manage cultural change and achieve business objectives.

He joined TeleTracking after a 16-year career at the Pittsburgh based medical device company MEDRAD (now Bayer Healthcare), where he helped grow the company from an entrepreneurial organization into a highly successful global enterprise that was two-time recipient of the Malcolm Baldrige Award. At MEDRAD, he led the development and implementation of global human resource strategy and HR integration of acquired firms. He also was responsible for corporate-wide compensation and benefits programs, as well as organizational development, talent management and cultural change.

His proven track record is exemplified by the successful development of numerous “best practice” Human Resource programs. Other responsibilities at MEDRAD included talent acquisition and mergers and acquisitions integration.

Prior to that, he held human resources and continuous improvement positions at several companies, including Pillsbury, Inc., and Kraft Foods, a division of Phillip Morris. Mr. Young holds a bachelor’s degree in business administration from Indiana University of Pennsylvania and an MBA from the University of Dayton.

Nanne Finis, RN, MS

Vice President, Advisory Services

Nanne Finis, RN, MS

Vice President, Advisory Services

Nanne Finis leads TeleTracking’s seasoned team of former hospital nurses and administrators in helping clients apply Lean Six Sigma methods and technology to process redesign and workflow automation.

She joined TeleTracking in 2013 after more than a decade with Joint Commission Resources (JCR), a not-for-profit affiliate of The Joint Commission.

A passionate and collaborative nurse leader, Ms. Finis brings expertise in health reform and regulatory policies, front-line leadership, and years of experience in patient safety and quality initiatives. As a certified change agent she has worked across the industry with many teams of professionals pushing creative approaches and innovation.

In her position at JCR as Executive Director of Solutions Services, Ms. Finis focused years of attention on the safe adoption of new technologies, preparation for accreditation by The Joint Commission, infection prevention and control, medication safety, and the requirements of the physical environment in which safe care must be rendered. Ms. Finis administratively led several years of activity of the JCR Hospital Engagement Network (H.E.N.) and several AHRQ initiatives that resulted in the transfer of evidence to practice.

Previously, she served as executive director of Northwestern Memorial Hospital, capping a 22-year career during which she held several nursing administrative positions and was operationally responsible for more than 300 full-time employees, and several in-patient and out-patient care areas. Ms. Finis received her undergraduate degree in nursing from St. Mary’s College, Indiana, and earned a master of nursing degree from the University of Illinois at Chicago.

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Neil Griffiths

Managing Director, UK

Neil Griffiths

Managing Director, UK

Neil Griffiths is a seasoned healthcare executive, bringing more than 20 years of public and private sector experience to TeleTracking’s UK operations.  In his role as Managing Director, he is leading the UK business and is part of the global TeleTracking senior leadership team.

With his deep understanding of hospitals and experience of managing change, Mr. Griffiths ensures that TeleTracking’s approach and solutions are deployed in the most effective way to support long term sustainable impact.

Prior to joining TeleTracking, Mr. Griffiths was the Deputy CEO and a board member at University College London Hospitals [UCLH] Foundation Trust, one of the leading acute academic hospital providers in the UK.  In that capacity, he was responsible for the development of uclh future, the Trust’s ambitious transformation strategy that combines the creation of new operating processes and use of technology with the development of leadership and change management capabilities.

Prior to that, Mr. Griffiths was the entrepreneurial leader and a board member for the McKinsey Hospital Institute (MHI) in the UK.  Neil holds an MBA from the University of Westminster and a BSc in Politics from the University of Bristol.

Our Mission

To ensure that no one will ever have to wait for the care they need.

 

TeleTracking Awards & Recognitions

We are recognized across the industry for our products and services.

Ctsia Award
Pittsburg Business Times Award
Patient Safety Care Award 2014
TeleTracking - BBH Award