Quality Assurance Engineer II

Salary Grade: 29

Classification/FLSA: Full Time, Exempt        

Reports to: Manager of QA

Direct Reports: None    

General Purpose Of Job:

The primary purpose of the Quality Assurance Engineer II is to ensure the system meets the agreed upon requirements of the end-users and to produce a high-quality, fully-functional and user-friendly applications.  The Quality Assurance Engineer II performs the total scope of engineering responsibilities listed for level I & II.


Principal Duties And Responsibilities:

Level I:

  1. Develops test cases according to the specifications for all testing phases
  2. Executes test cases and records results for testing assignments
  3. Verifies software and applications are coded according to the specifications for basic product assignments
  4. Develops and reviews technical documentation, help files and other product materials
  5. Meets deadlines for assigned tasks and scheduled deliverables
  6. Tests software, system integration, installation procedures, documentation and other product components
  7. Tests to ensure that software and documentation follow TeleTracking Technologies design and style guidelines
  8. Generates defect reports, enhancement requests, documentation requests and other reports
  9. Retests fixes from Development Team
  10. Manages submitted defect and enhancement requests
  11. Manages submitted documentation change requests
  12. Suggests QA process improvements
  13. Accomplishes duties with general supervision, works independently in accordance with QA procedures and methodologies

 Level II: In addition to all duties and responsibilities of Level I:

1.      Participates in the product feature and requirements process for more complex product testing assignments

2.      Participates in the software and documentation design process

3.      Develops test cases and documentation plans and conducts reviews

4.      Develops test plans with guidance and supervision

5.      Works with one or more major TeleTracking Solutions exercising strong product understanding including uses and functions.

6.      Reviews QA estimates for project plan

7.      Suggests and assists with implementing QA process improvements

8.      May act as QA Lead with close supervision and direction

Basic Qualifications: 

Education:

Level II: BS/BA in computer information technology, computer science, management systems or related discipline or equivalent combination of education and experience

Experience:

Level II: 3 or more years of QA engineer experience or equivalent combination of education and experience.  Automation /performance tools experience a plus.

Skills:

All Levels:

  1. Self-motivation and initiative.
  2. Strong communications skills and assertiveness.
  3. Ability to work with remote programmers.
  4. Ability to meet deadlines
  5. Interpersonal and organizational skills

Level I:

  1. Demonstrated ability diagnosing issues with one major TeleTracking solution and a strong understanding of its uses and functions.
  2. Broad understanding of software engineering methodologies including analysis, design, development, testing, documentation, and implementation.
  3. Basic understanding of N-tier software architectures, database technologies, and cross-platform development techniques.
  4. Basic understanding of quality assurance best practices and methodologies with the ability to put basics into practice.
  5. Ability to complete tasks with little supervision and direction.
  6. Ability to produce a quality product through solid and proven QA practices.

Level II:

1.      Level I skills

2.      Ability to handle multiple tasks simultaneously across projects.

3.      Mid Level understanding of software quality assurance and software documentation techniques.

4.      Mid Level understanding of N-tier software architectures, database technologies, and cross-platform development techniques.

5.      Strong background with one or more of the following: PDA testing, SQL Server Databases, and/or Web application testing.

6.      Knowledge of Healthcare interface transactions a plus.

7.      Strong troubleshooting skills.

8.      Thorough understanding of quality assurance best practices and methodologies.

9.      Ability to complete tasks with limited supervision or direction.

Certificates, Licenses, Registrations:

Level I: None

Level II: CQE or QPA or CQM a plus

Physical Requirements, If Applicable: 

Normal office conditions; works in Pittsburgh office and may work from home if schedule is approved by management; some travel may be required.                                              

The above statements are intended to provide the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and requirements.  

TeleTracking Technologies, Inc. employees shall adhere to all of TeleTracking Technologies policies and procedures including those relating to confidentiality and security of our data assets.  This includes limiting individual’s access to only that protected information necessary to perform job duties as required under HIPAA. 

AA/EOE

Release date: 10/17/2008

Click here to apply for this position.

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