Operations Team Management Bios

Abhay Jaiswal

Vice President of Software Engineering

As Vice President of Software Engineering, Mr. Jaiswal leads all software development initiatives and provides strategic and tactical direction of the development of TeleTracking's software solutions.

Mr. Jaiswal brings over 15 years of experience and expertise in enterprise application integration, distributed systems and disparate platforms. In addition to his technical skills, he also brings rich experience in CMM and Agile methodologies, as well as a proven track record of optimizing and streamiling the development process. Mr. Jaiswal was most recently responsible for the overall architecture and development of TeleTracking's XT Platform as Chief Architect.

Mr. Jaiswal has held a number of leadership positions with CIBER, US Steel, Xango and Voest-Alpine (Siemens) working on various projects in the US, Europe, Mexico and India. Mr. Jaiswal holds a Bachelor of Science in Computer Engineering.

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Suzanne Blanda

Vice President of Quality Assurance

Ms. Blanda brings more than 20 years of experience in software quality assurance, quality control, project management, people management/recruiting, process improvement, configuration management and customer relations in both the government and private sectors.  She is responsible for setting the strategic direction of quality initiatives throughout the software development lifecycle with focus on product testing and user documentation.

Ms. Blanda holds professional certifications and designations from the American Society for Quality and International Software Testing Qualifications Board: Manager of Quality/Organization Excellence, Quality Improvement Associate and Software Tester.

Ms. Blanda attended Robert Morris University, BS in Business Administration & Management.  

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Paul J. Dudeck

Vice President of Implementation

With over 18 years of experience as an Information Technologies professional, Mr. Dudeck has held diverse corporate responsibilities with small, private venture companies to a large Fortune 500 organization helping lead company's information technology strategic direction and growth, building and managing the Information Technology infrastructure and daily operations of the company. Most recently, he was Senior Consultant at Cambridge Technology Partners.

Mr. Dudeck holds a B.A. in General Sciences - Applied Computer Science from The Pennsylvania State University and has extensive experience in IT project management and strategic consulting. In March of 2002 he earned the designation of Project Management Professional (PMP) from The Project Management Institute (PMI).

Blair Freer

Vice President of Technical Support

Prior to joining TeleTracking, Mr. Freer served in multiple roles - from Travel Agent to Service Performance Analyst to Operations Manager of three call centers supporting multi-national clients, to Travel & Technology Consultant performing on-site installations and training - for American Express.

Mr. Freer has a BA from Taylor University, Upland, Indiana. He has secured professional certifications, including Cisco CCNA and Microsoft MCSE W2K, and is a CompTIA A+ Certified Technician.

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Beverly McGrath

Vice President of Human Resources

With more than 20 years of human resources experience, Ms. McGrath, Vice President of Human Resources, is responsible for developing and implementing recruitment, talent acquisition and employee initiatives for the company. Prior to joining TeleTracking Technologies in 2003, she held senior leadership positions in health care, utility and manufacturing facilities.

Ms. McGrath has a BA in English from Edinboro University of PA., an MA in Industrial Relations from St. Francis University and a certification as a Senior Professional Human Resources (SPHR).

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