March 24, 2017

In the News: The Future of Patient Flow

The time patients wait to schedule a physician appointment has reached its highest point in more than a decade, according to a Merritt Hawkins report. With the physician shortage only continuing to increase, many hospitals are left wondering about the impact on patient flow.

TeleTracking, a Pittsburgh-based health IT company, has worked to bring automation to patient management since its founding 26 years ago. The company, which was established in 1991, was initially founded to address and expedite the bed turnover process — from the time a patient leaves the room until the time a new patient occupies the room.

TeleTracking has since broadened its mission to facilitate patient flow across the entire healthcare continuum — a vision it is working to educate the industry about. In September 2016, representatives from TeleTracking were invited to testify before the U.S. House Ways and Means Subcommittee on Health to share the company’s findings on how delays in patient access leads to financial losses and poor outcomes across the healthcare industry.

“It should come as no surprise, but outcomes become objectively worse the longer a patient waits to receive care,” said Kris Kaneta, vice president of marketing at TeleTracking. “In a nutshell, our mission going forward is to ensure that no patient ever waits for the care that they need.”

Mr. Kaneta and Nanne Finis, RN, vice president of advisory services at TeleTracking, spoke with Becker’s Hospital Review about the importance of efficient patient flow.

To read this Q&A on The Future of Patient Flow, click here.

Written by Jessica Kim Cohen, Becker’s Hospital Review, March 23, 2017

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Ctsia Award
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Patient Safety Care Award 2014
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