Features

> "Dispatcher-less" cleaning requests

Upon patient discharge, a staff member conducts a brief telephone transaction at bedside. This automatically alerts an Environmental Services staff member that the room is ready to be cleaned.

> Real Time Data Updates

Bed status information is immediately updated with a brief telephone transaction upon patient discharge, instead of waiting for batch updates through the hospitals ADT system. This eliminates the problem of dirty beds remaining idle.

> Automatic Delay Notification

Supervisors can be automatically alerted if a specific request has not been addressed within a pre-defined time-fame. This reduces STAT cleaning requests, increases patient through-put and identifies bottlenecks.

> Management Reports

Centralized data capture provides for multiple productivity reports to help refine bed turnover and patient placement processes.

> intelligent Interactive Voice Response (iIVR™)

By utilizing the hospital’s existing telephone network Minimal investment by capitalizing on the existing telephone system as the primary communications method, organizations can avoid costly investments in network infrastructure. Also, minimal computer requirements mean you can use much of your existing computer network PC infrastructure with little or no upgrades.