ServiceTracking™ Features
A simple, browser-based user interface to make and monitor requests.
Nurses and staff can make and monitor their requests from any computer in the hospital without having to make numerous time-consuming phone calls to request service
Automated alerts to supervisory staff.
Unaddressed or delayed work orders trigger alerts to address issues more quickly.
Automated dispatching for lower-priority tasks.
Use with or without a dispatcher; flexible enough to meet the needs of your organization.
Automated dispatching based on work-type, employee skill level, proximity, priority and time.
Achieve appropriate employee utilization based on numerous variable that set puts the right person on the right job at the right time.
Pre-schedule recurring tasks for preventative maintenance.
Ensures regularly scheduled and repetitive tasks are not missed and eliminates the need to re-enter recurring tasks.
Extensive historical reports on tasks and employee performance
Efficient management of staff and task history to observe trends in service needs, request volumes and employee performance.