Clinical Operations Advisor

Lee Wallace

Lee Wallace

Lee has over 21 years of healthcare experience serving in many roles from clinical to hospital leadership. With Lee’s transformational leadership style and patient-centric mindset, he has a track record of successful change management, rapid improvement strategies patient flow outcomes.

Prior to his current Clinical Operations Advisor appointment, Lee served in various roles at TeleTracking including Applications Specialist with implementation, Client Success Manager, and a Senior Product Specialist. Lee has assisted hospitals across the country in driving success and ensuring best practice alignment from implementation, training, go live support, post go live support, post implementation visits, optimization, assessments, gap analysis, and leadership readouts. In 2015 Lee received one of TeleTracking's most prestigious awards--the KoKo Shu Award--the employee of the year award. 

Lee started his career at FirstHealth of the Carolinas where he built and managed a TransferCenter with centralized patient placement office using TeleTracking. The newly formed department was able to meet and exceed all patient flow and growth goals within the first year. The outcomes were sustained and continued to improve with Lee’s guidance and leadership. Lee also served as the Corporate Director of Patient Flow at McLeod Health. While at McLeod, Lee was able to help align the organization with patient flow best practices, proving success with outcomes seen by a true multidisciplinary team. Lee’s guidance and influence helped meet all patient flow and growth goals, all to better serve the patients in the community and be the choice for medical excellence. 

Lee has been a student of lean awareness and studied at Northeastern Technical College, Horry-Georgetown, and Medical College of Georgia.