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This article has been republished with permission from Pittsburgh Business Times | Link


Chris Johnson Pittsburgh Business TimesThe western Pennsylvania economy has evolved over the decades — from an industrial powerhouse with an economy driven by steel production to a technology and health care powerhouse driven by a knowledge-based economy.

This successful pivot was driven by forward-thinking leaders who demonstrated the highest levels of creativity and resilience — creating jobs at legacy companies that adapted and at new companies that innovated.

Adaptation and innovation helped create valuable partnerships that have fundamentally changed the economy of our region to one based on technology, built on a deep bench of human capital from around the world and an atmosphere where business can thrive.

Our region has 9,883 tech firms that represent 13% of the companies. They employ 314,138 people, equating to 24.4% of the workforce. Its $25.2 billion payroll is nearly 35% of the wages, according to the Pittsburgh Technology Council State of the Industry 2020 report. Furthermore, the tech industry attracts investment from not just the local investment community, but from firms around the globe.

Health care has also played an important role in western Pennsylvania’s evolution. The area’s health systems are world-renowned for the outstanding care they deliver every day.

TeleTracking is proud to stand at the confluence of these two evolutionary forces — technology and health care. With a portfolio of end-to-end patient flow software solutions and proven best practices responsible for generating reportable and proven outcomes, our company is impacting hospitals and health care systems all over the world.

But TeleTracking doesn’t stand alone. Western Pennsylvania has the potential to become a global health IT hub, and that potential is only going to get stronger, with a focus on finding engaged partners who are just as dedicated to improving operational efficiency, creating better patient outcomes, and driving patient and provider satisfaction and financial performance.

TeleTracking employs hundreds of people at its Pittsburgh headquarters. Our work is meaningful, and our employees understand that. They are focused on the singular mission to ensure that no patient waits for the care they need. That sense of purpose is a driving force why TeleTracking is able to attract some of the most talented graduates from Pittsburgh’s world-renowned universities.

The goal is finding people who are passionate about technology, as well as passionate about helping people. And as a cutting-edge technology firm, we believe we can never have enough people in the software and engineering spaces.

The critical nature of our work in health care IT took center stage last year with the Covid-19 pandemic when we partnered with federal, state and local governments to ensure patients were treated and the personal protective equipment and resources were deployed.

On a global scale, the shifting fundamentals in health care have made finding ways to increase access and capacity essential. We are creating a system that efficiently and effectively gathers real-time data and delivers operational visibility that allows health care leaders to make smarter, more informed decisions that lead to better care while reducing the cost of care.

This bending of the cost curve, making informed decisions about resources and investing more in patient care than in administrative activity is a critical factor in any policy discussion about the long-term future of health care.

The highest type of efficiency utilizes existing resources to the best advantage. That belief extends to the smart use of data and technology as good economics, with the resulting positive impact — it’s best for patients and best for our community.