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ALBANY — Phoebe Putney Memorial Hospital has launched a patient logistics command center, known as Phoebe Care Command Center, with the objective of more effectively managing operations at the hospital.
Hospital officials said Phoebe Care Command combines the latest in predictive analytics and innovative problem-solving to better manage patient safety, experience, volume and the movement of patients in and out of the hospital.
“Phoebe Care Command is the only center of its kind in the state of Georgia, and we are very proud to be able to bring this technology to our hospital – allowing us to better serve our patients,” Kim Whitley, vice president of patient logistics and care coordination at Phoebe, said. “We understand that when your doctor says you’re ready to go home, you do not want to wait for hours to be discharged. This new center will change that here at Phoebe.”
The command center will be utilized to bring together representatives from every department affecting patient flow and patient experience. It is equipped with software and technology from TeleTracking, a world leader in patient flow solutions.
The systems and computer monitors show real-time and predictive information to resolve bottlenecks, reduce patient wait times and coordinate services.