Kettering Health in the News

Q&A, John Weimer, head of Kettering Health’s new command center

This article first appeared on Dayton Business Journal | Read Full Article

Kettering Health is long known for its innovations in health care. More recently, network launched its $10 million command center, designed to improve efficiencies. 

John Weimer Q&A

John Weimer is vice president of the network's Emergency, Trauma & Operations Command Center.

He recently discussed health care and innovations with me. 

How would you assess the health care environment in the Dayton region? Health care is constantly changing and I believe Dayton is keeping up with the trend. As populations and demographics change, where and how health care is delivered is evolving. Organizations and traditional hospitals continue to grow and develop throughout the region. The newer trends include smaller, more community-based facilities, virtual physician offices and urgent cares. All of this is in response to the health care ecosystem surrounding the patient, family, community and clinicians. Beyond the health care environment, we have made strides in population health, cost transparency, opioid abuse and the overall health of our communities, but we have more mission-driven work to do for the communities throughout the region.

What improvements can be done locally? In addition to focusing on physical access points we need to further engage technologies that will improve the convenience for patients and families. We all know family time is limited and precious, coupled with busy work lives. Many are now faced with facilitating care for not only themselves, but children and aging parents, so efficiency, transparency and coordination of care will be essential.

What’s the biggest change happening in health care? One of the biggest items impacting health care today is disruptive innovation and an unknown of what is coming. Many people associate innovation with technology, but we can also innovate through new processes, increased efficiency, designer/personalized medications, and new market partners such as Amazon and Google, to name just a few examples. It is an exciting period for health care, yet one that can cause uncertainty as models change and new needs arise. As the patient and family continue to become more and more the center of care, the continuum of care is essential. We all must adapt from an episodic model of delivery to a holistic approach, removing barriers, increasing collaboration and sharing information. 

Describe a recent innovation undertaken by your organization. Kettering Health Network continues to innovate through people, processes and technology. One of many innovations undertaken in 2018 was the opening of our new Network Operations Command Center. The first of its kind in the Dayton area, the nearly 17,000-square-foot, NASA-like command center is designed to more efficiently care for patients and get them to the most appropriate level of care in the least amount of time. We had several hundred meetings and hours of validations with our teams at all levels of our organization. We challenged our teams to think differently and futuristically, while remaining centered around the patient and family. 

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