TeleTracking in the News

TeleTracking releases enterprise COVID-19 capacity and census dashboard to bring visibility to health systems

Specialized view to manage capacity surges and provide real-time information to administrators and caregivers.

TeleTracking Technologies, Inc., the world leader in patient flow, capacity management and health system command center technology, has released a new enterprise COVID-19 capacity and census dashboard to equip health systems with the critical information needed to prepare for and respond to the COVID-19 patient surge. The dashboard is in response to customer requests to be able to see, in real-time, information related to patient census, bed availability, confirmed and possible COVID-19 patients, patients in need of ventilation, capacity of specialized treatment areas such as negative pressure and ICU rooms and patients by age.


Synapse COVID-19 Dashboards

Pictured: Enterprise COVID-19 Capacity and Census Dashboard


The virus is creating significant capacity challenges on top of regularly operating health systems at or above 90% capacity. The information provided in the dashboard is invaluable when it comes to informing and predicting so that caregivers can plan ahead and also stay safe. The dashboard was released to TeleTracking SynapseIQ customers on April 1, 2020 and is also available to hospitals currently using TeleTracking Capacity Management Suite version 3.4 or greater. For more information contact us at info@teletracking.com.

“Throughout my more than 20-year career as a clinician, the last three weeks have been like no other,” says John Weimer, Kettering Health Networks’ vice president of network emergency, trauma and operations command center. “Our network operations command center allows us to centralize care across nine hospitals. We have developed specific protocols for staff so that they can protect both themselves and the patients they’re treating. The COVID-19 dashboard allows us to see how best to utilize valuable resources and most effectively place patients in order to provide them with the best possible care. I don’t know how health systems are operating without this level of visibility,” concluded Weimer. 

For a look behind the scenes at Kettering Health Network’s Operations Command Center, click here to watch an interview with John Weimer.


About TeleTracking Technologies, Inc.
For every hour patients wait for care, they face objectively worse outcomes. TeleTracking believes it is unacceptable that patients are not able to access the care they need, when they need it, due to operating inefficiencies and unnecessary cost barriers. Our mission is simple, to ensure no one waits for the care they need. And that’s why more than a decade ago, TeleTracking recognized the significant benefits of a centralized approach to managing patient flow, led the development of the command center model, and has implemented more than one hundred operational command centers across the United States and United Kingdom. Named the 2019 Culture Leader of the Year at the Pittsburgh Technology Council’s Tech 50 Award, TeleTracking has delivered extraordinary outcomes for nearly three decades that have been the subject of study by the RAND Corporation.