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Podcast

Better Patient Flow = Better Patient Care at Freeman Health System

Anita Bowers, IT Clinical Analyst for Freeman Health System in Joplin, Missouri joins us for this episode of the Patient Flow Podcast. Bowers discusses how improvements in Freeman’s patient flow processes have made it possible to help a patient get to the right bed in a timely manner, as well as receive the services they need throughout their care journey.

More about this episode

Episode Breakdown:

  • TeleTracking experts are always available to work through process changes and implement new work flows that ultimately enable better care for patients.
  • Freeman has been an early adopter for solutions like Community Access Portal and On Call Scheduling. It has been a positive experience to provide valuable, thoughtful feedback and see it turn into enhancements.
  • Employee engagement is strong because executives and leaders are focused and passionate about patient flow and making sure everyone understands the end goals.
  • Next steps include implementing patient dashboards, reconfiguring all patient portal views and implementing iconology.

 

More information about this resource

Categories
Patient Access, Client Success, Patient Flow Experts
Media Type
Podcast
Roles
Administration, IT/IS

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