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Data Sheet

Community Scheduling & Workflow eBook

Attract, Schedule & Retain New Patients in your Ambulatory & Clinical Care Settings

CSW

Bringing self-scheduling and real-time transparency into your network can have a large and sustainable impact on patient satisfaction and retention. Patients report that ease of scheduling and on-time appointments are two of the most important factors in their overall healthcare experience. You can significantly enhance patient satisfaction—which translates to more business for your health system with TeleTracking's Community Scheduling & Workflow solution.

January 11, 2019

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What CSW can do for you

Adding Value

Provider Value

Faster patient processing
Streamlined workflow tools and EHR integration
Automated post-appointment surveys for immediate feedback

Patient Value

Self-schedule ambulatory appointments via your health system’s website
Automated appointment reminders and self-registration
Automated text communication to confirm appointments or cancellations

More information about this resource

Category

Patient Throughput

Media Type

Data Sheet

Roles

Clinician, Operations

Are long waits for ambulatory appointments and care affecting patient satisfaction with your health system? Patients report that ease of scheduling and on-time appointments are two of the most important factors in their overall healthcare experience.

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Workflow improvement is key to surviving health care reform–Blanton Godfrey International productiv…

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The 1980’s brought about a shift in healthcare to a “delivery of service line” strategy that focused, on the satisfaction of the patient — basically the type of service model you expect when you visit a restaurant. This strategy continues to evolve as patient demographics, patient expectations and technology shape the way providers and patients engage with each other. Part 2

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Changing customer relationships and technology are now starting to impact healthcare. With the shift in cost to the patient, those patients are making provider choices with more of a consumer mindset. Therefore, health systems need to provide positive, consistent patient experiences to retain their current patients and attract new ones.

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You can significantly enhance patient satisfaction—which translates to more business for your health system with TeleTracking's Community Scheduling & Workflow solution.

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Emergency services staff, like individual runners, must make a concerted effort to improve individual performance. However, the environment in which they run their race impacts how well they perform. No different than race event teams, hospital executive teams must organize and support their teams to achieve efficient emergency department throughput with ongoing strategies for success.

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You don’t need more data - you need the right data. You need the right information at the right time. SynapseIQ is a powerful health operations analytics solution that enables data-driven decisions by providing actionable insights through highly customizable, interactive dashboards and dynamic reports.

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