Joanne Fuell RN, BSc, manager of patient placement and central transport at Lakeland Regional Medical Center, offers four keys to moving patients in and out of the Emergency Department as quickly as possible, thereby cutting Left Without Being Seen (LWBS) to zero.
Fuell detailed in Becker’s Hospital Review the recent changes which have made the Florida hospital’s ED more efficient. More specifically,
After making those changes and implementing TeleTracking’s Capacity Management Suite™ system, Lakeland cut the number of patients who were leaving without being seen from four percent down to zero. Beyond serving those patients better and retaining revenue, this reduction meant public word-of-mouth about bad wait times also tapered off, resulting in more ED and hospital volume.
Congratulations Joanne and LRMC!
For additional perspective on how Lakeland Regional Medical Center cut LWBS to zero, watch Joanne Fuell in this 6:46 minute video titled An ED Throughput Hub at Lakeland Regional Medical Center.
With emergency department visits on the rise everywhere — it’s important to lay the groundwork to improve efficiency throughout the hospital. TeleTracking can advise you on how to get the ball rolling at your institution so you, too, can cut LWBS to zero!
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