Duplicate data entry, multiple reminder calls, and impatient, frustrated patients are difficult to manage. If you’ve ever looked at a stack of clipboards with a dawning sense of dread—because each of those forms needs to be entered into the EHR, manually—and you’re also wondering how you’ll make it through another week of double-booked patients, then you should be seriously considering software solutions.
This eBook walks you through the five pillars of patient engagement, and how you can select a software solution that fulfills all your patient experience needs.
You’ll learn how to…
Think beyond basic features when evaluating software
Identify bottlenecks and how to resolve them at every phase of the patient journey
Capitalize on new patient revenue, capture more new net patients, and decrease no shows
Improve scheduling efficiency and automate confirmations
Enhance staff performance and productivity through analytics
Ensure that your patients show up for their appointments
Elicit timely, honest feedback from patients so you’ll always know how your team is performing from the patient perspective
This eBook is for you if:
You don’t have a clear idea of how or where to improve productivity
Your no-show rate is increasing, and penalty fees haven’t worked
Competition for new patients is growing in your area
Your staff spends too much time scheduling patients, calling patients about appointment reminders, and doing manual data entry
Your waiting room times are high or unpredictable
You are still using clipboards for forms
Your practice depends on patient satisfaction as a source of revenue
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