Operationalizing the Care Continuum

I'm a TeleTracking:

Current TeleTracking customers, you can now optimize your site experience.

Content: By selecting user on the toggle above, you can view client-specific news, events and links. Find quick access to TeleSource, TeleCon18, and TeleCommunity.

Contact UsGet SupportCancel


Insights from Two Nurse Experts

National Nurses Week and the DAISY Award for Extraordinary Nurses in Patient Flow

Nanne Finis, Vice President, Advisory Services and Maria Romano, Clinical Client Success Director join us on this episode of the Patient Flow Podcast to discuss National Nurses Week [May 6-12, 2018] and the DAISY Award for Extraordinary Nurses in Patient Flow.

Featured in this Patient Flow Podcast Episode:

Nanne Finis, RN, MS | VP, Advisory Services | TeleTracking

On May 5, after a stellar career, Nanne Finis is retiring from TeleTracking. Since 2013, Nanne has led TeleTracking’s seasoned team of former hospital nurses and administrators in helping clients apply Lean Six Sigma methods and technology to process redesign and workflow automation.

A passionate and collaborative nurse leader, Ms. Finis brought her expertise in health reform and regulatory policies, front-line leadership, and years of experience in patient safety and quality initiatives. As a certified change agent she has worked across the industry with many teams of professionals pushing creative approaches and innovation.

Nanne spent more than a decade with Joint Commission Resources [JCR], a not-for-profit affiliate of The Joint Commission, as Executive Director of Solutions Services, Ms. Finis focused years of attention on the safe adoption of new technologies, preparation for accreditation by The Joint Commission, infection prevention and control, medication safety, and the requirements of the physical environment in which safe care must be rendered. Ms. Finis administratively led several years of activity of the JCR Hospital Engagement Network (H.E.N.) and several AHRQ initiatives that resulted in the transfer of evidence to practice.

Previously, she served as executive director of Northwestern Memorial Hospital, capping a 22-year career during which she held several nursing administrative positions and was operationally responsible for more than 300 full-time employees, and several in-patient and out-patient care areas. Ms. Finis received her undergraduate degree in nursing from St. Mary’s College, Indiana, and earned a master of nursing degree from the University of Illinois at Chicago.

Maria Romano RN, BS | Clinical Client Success Director | TeleTracking

Prior to joining TeleTracking, Maria spent more than seven years at St. Peter’s Hospital in Albany, NY where she built and managed the Patient Logistics & Transfer Center. Maria’s abstract was chosen as a podium presentation at the Magnet Conference where she presented on: How Maslow’s Hierarchy of Needs has a Direct Effect on Nursing Retention.

More about this episode

Episode Breakdown

  • The DAISY Foundation [DAISY stands for Diseases Attacking the Immune System] was created in 1999 to recognize nurses for their extraordinary skills and the compassionate care that they provide to patients and families. It was established by the family J. Patrick Barnes, who died from complications of ITP, as a thank you to the nurses who cared for him during his illness.
  • Patients are central to TeleTracking’s mission to ensure that no one will ever have to wait for the care they need―making a partnership with the DAISY Foundation a way to visibly demonstrate the important role nursing plays in effective patient flow. In 2016 the DAISY Foundation added a new award, the DAISY Award for Extraordinary Nurses in Patient Flow to recognize the nurses who work with patients behind the scenes, making sure that they receive the right care, at the right time, in the right place.
  • National Nurses Week is the perfect time to focus on nursing’s role in improving patient flow―given the aging population in our country, the increasing healthcare needs, the complexity and rising costs of care, and shrinking reimbursements.
  • Effective patient flow leads to better patient outcomes. For example, when a health system has a patient flow strategy in place, they typically see decreases in emergency department [ED] boarding hours, which means patients are being placed directly in the right bed, at the right level of care, can start treatment and go home sooner.
  • Senior leadership engagement and interdisciplinary councils need to be a part of any patient flow strategy because it takes a full team to look at flow and work together to coordinate it in a more seamless way.
  • P.S. To learn even more about the DAISY Foundation and the DAISY Award for Extraordinary Nurses in Patient Flow, listen to the podcast from Cindy Sweeney, Executive Director, The DAISY Foundation.

More information about this resource

Patient Flow Experts, Client Success, Company Insights
Media Type

We're glad you're enjoying our resources! Please tell us more about you to access our full library.

This will allow us to personalize your experience on Of course, we will never sell your information and you can opt-out at any time. Need help now? Contact a Patient Flow expert.