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Phyllis McKoin, supervisor of the ambassador program (patient transporters) at North Mississippi Medical Center, joins us for this episode of Patient Flow Podcast. McKoin, who has led the program for the past 24 years, shares how the shift to an automated transport system had a positive impact on NMMC’s discharge process.
Phyllis McKoin | Supervisor, Ambassador Program
Phyllis McKoin has been the supervisor of the Ambassador program since 1994 and was recently named as North Mississippi Medical Center's Employee of the Year. The program recently completed its one millionth transport.