Rapid Improvements Lead to Positive Patient & Caregiver Experience at McLeod Health

McLeod Health is a seven hospital system with 931 acute licensed beds serving more than one million people in Florence County, SC.   In the latest episode of Patient Flow Podcast, Lee Wallace, a former EMT and the Director of Patient Flow, shares how the health system has used rapid improvement events to positively impact their patient flow strategy.  

Guest Bio:

Lee Wallace, a former EMT and current Director of Patient Flow at McLeod Health in Florence, SC, is the featured guest on the latest episode of Patient Flow Podcast.  From rapid improvement events and prioritizing patient discharge to the power of daily huddles and precision patient placement, Lee shares how McLeod’s patient flow strategy is leading to a positive experience for both patient and caregivers.

Lee will also be presenting this year at HIMSS17 with TeleTracking.  As you will hear in today’s podcast, Lee is a dynamic speaker and truly an expert in the field.  Register now to hear him at HIMSS!

More about this episode

Episode Breakdown

  • Prioritizing patient discharges is critical to creating capacity for new patients.
  • Precision patient placement is leading to dramatic decreases in the number of internal patient transfers.
  • Physicians are now speaking the same language as nurses, nurses are speaking the same language as case managers, and case managers are speaking the same language as both.
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