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The final day of TeleCon17 was dedicated to showcasing customer success stories. Sessions were held in casual, roundtable formats that facilitated engagement and great conversations between the presenters and attendees. Session presenters and topics included:
The Live Command Center continued to be popular, featuring four scenarios―a patient with a pre-scheduled procedure and a planned post-acute placement; a pediatric patient visiting a clinic admitted for a 23-hour observation stay; a patient diagnosed with a STEMI in the ED of a community hospital that requires transfer to a tertiary care facility; and a call from County 911 Emergency Services Center of a mass-casualty bus crash and the arrival of 50 patients.
In addition, the Innovation Lab was again available to give customers the opportunity to share information with TeleTracking patient flow experts. And Technical Support was for the final day to answer questions.
Kris Kaneta delivered closing remarks and asked the crowd to share what they learned this week and are going to bring back.
Seriously though, the main takeaway is this is a journey … there is no big bang. Some lucky attendees went home with more than knowledge―they went home with prizes – bluetooth speakers and free trips to TeleCon18, October 14-17, 2018 at the beautiful Hyatt Regency Hill Country Resort and Spa in San Antonio, Texas!
Go out and make sure no patient waits for the care they need!
The final day of TeleCon17 was dedicated to showcasing customer success stories. TeleTracking staff learned this week that customers are: