Part of the University of Illinois at Chicago (UIC), UI Health is a 495-bed tertiary care hospital, with 22 outpatient clinics, and 13 Mile Square Health Center facilities, which are Federally Qualified Health Centers.   Lisa Potts, the system’s Senior Director of Patient Care Services, joins us on this episode of Patient Flow Podcast to discuss how UI Health has improved patient throughput by integrating Ready-to-Move functionality into their workflows.

Lisa Potts DNP, RN
Senior Director, Patient Care Services

Lisa Potts DNP, RN, is the Senior Director, Patient Care Services at the University of Illinois Hospital & Health Sciences System [IU Health], where she has also served as the Director of Patient Logistics and Director, Nursing Operations & Nursing Systems.  In addition, she is a Nursing Adjunct Faculty member at the University of Illinois at Chicago.  Lisa has a proven track record of streamlining processes, implementing best practices and driving positive outcomes.

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Episode Breakdown

  • How taking a bird’s eye view of hospital operations, she saw opportunities to use technology to improve patient flow.
  • Using Ready-to-Move to standardize nursing hand-off processes led to efficiency with bed assignments.
  • The education strategy they used to engage employees and encourage adoption.
  • How shortly after implementation they experienced a 40% decrease in boarding time.

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