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Unlike most consulting agencies, our services team engages with every member of your health system. Our experts set the strategy with leadership and work in lock-step with your front-line staff to drive adoption of our evidence-based best practices and technology, all while helping your team track the metrics that matter most. Our differentiated approach, coupled with our unparalleled expertise in patient flow, ensures our clients reach their organizational goals, so they can focus on what matters most, delivering the best care to patients.
Whether your goals are tactical, such as reducing ED boarding, or more strategic, like improving the patient experience and increasing market share, we can put a plan in place to help you reach them.
“The strategic planning engagement’s Science of Flow workshop guided us through the development of our critical mission, vision and values statements for Phoebe’s Patient Flow initiative. The alignment of our teams supported our change management process as well as understanding the purpose of the TeleTracking implementation. This implementation was not just a project, but an operational and cultural change journey. The organizational maturity model helped us focus on our strengths and opportunities. The Advisory Team’s follow-up visits were instrumental in providing additional insights in improving our processes. Their support was essential to our continued development and growth to strengthen the positive patient experience!!"