Hospital Command Centre

Southend Goes Live!

TeleTracking Command Centre: Live Information on Bed Availability

Southend is first hospital in mid and south Essex to introduce system giving live information on bed availability.

TeleTracking in the United Kingdom

We Can Transform Your Hospital's Operational Efficiency

We are the world-leading specialists in hospital patient flow, with 27 years experience.

We can make your hospital more efficient: reducing length of stay, A&E breaches due to lack of capacity and cut the number of bed days occupied by medical outliers.

We can free up your doctors and nurses to spend more time with their patients. Speak to us today about how we can support your trust.

Case Study: Royal Wolverhampton NHS Trust

Established a patient flow coordination centre, providing real-time visibility to beds, patients, equipment and staff. Over two years, key outcomes include the following:

  • Decreased cancelled operations due to lack of available beds.
  • Decrease in total number of bed days occupied by medical outliers in surgical beds.
  • Reduction in length of stay
    .75 days
  • Reduced bed turn-around time from over 4 hours to under 2.5 hours.

The TeleTracking Difference


More time to care for patients.

  • Reduction in senior nursing time spent managing patient flow.
  • Reduced bed cleaning, because of automated messaging of a dedicated bed cleaning team.
  • Automated portering requests without the need for multiple call or bleeps.
  • Total visibility of patients moving through trusts in real-time through ward-based interactive whiteboards.
  • Improved communication across trusts, reducing the need for phone calls and lengthy meetings about bed availability and giving staff time to prepare for the arrival of patients.

Improving the patient experience


More time to care too.

  • Patients get to the appropriate specialist beds the first time.
  • By automating administrative tasks and reducing time wasted tracking down patients, doctors have more time to direct clinical care. 
  • Total visibility of patients in real-time through ward-based interactive whiteboards. 
  • Better experience for patients with reduced waiting times and being allocated the right bed the first time. 


More control with real-time data to enable rapid rapid decision-making and transparency across multiple sites.

  • Provides insight and data to make operational efficiencies
  • More information to support forward planning and maintaining planned surgical activity during times of high demand of unplanned care
  • Real-time visibility of the bed state and expected demand, resulting in fewer and shorter bed meetings
  • Beds will be made available quicker for patients that need them
  • Improved flow means patients will access care in the right place and will leave hospital with fewer delays
  • There will be less pressure to open emergency wards and escalation beds