Together, We Can Improve Access to Quality Care

Timely patient access to quality care remains the single greatest imperative of healthcare. And, with hundreds of billions lost globally through operational waste in U.S. healthcare administration, this gap is creating unavoidable urgency from the boardroom to the front lines of care. This challenge can be addressed through the thoughtful implementation of patient flow technology, process enhancements and culture change. Success requires an intimate understanding of the patient journey to not only ensure that there’s capacity to receive critically ill patients, but also to manage patient flow in an orchestrated and streamlined manner.


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To ensure that no one will ever have to wait for the care they need.

Hospital Command Center Streamlines Patient Access and Throughput

Carilion Clinic opted to centralize its operations in order to expedite patient transfers and manage the flow of patients from admission through discharge. Carilion Clinic’s Transfer & Communications Center (CTaC) opened in November 2012.

Carilion Clinic | Roanoke, VA

Carilion Clinic is a seven-hospital healthcare network serving more than one million Virginia residents.

Upcoming Events

May 4-5, 2017 | Atlanta, GA

Transforming Patient Access through a Centralized Command Center – Atlanta

Join us on May 4th & 5th in Atlanta to learn how health system executives are achieving impressive gains in patient access, community relationships, and growth.

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May 11, 2017 |

North Carolina Organization of Nurse Leaders

Visit TeleTracking at NCONL on May 11th at the Grandover Resort & Conference Center in Greensboro, NC.

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May 23, 2017 | Chicago, IL

Unleashing Capacity Through Discharge Redesign & Readiness – Chicago

Join us on Tuesday, May 23rd to learn how health systems are overcoming discharge challenges to achieve impressive gains related to decreasing patient length of stay, expediting  patient access, and improving overall efficiency.

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From the News

In the News: Coordination Centre Programme to Improve Patient and Staff Experience

Posted on Thu, Apr 20 2017

The Coordination Centre Programme at UCLH aims to reduce patient delays and improve operational processes to ensure inpatients receive the best, and most timely, care possible.

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In the News: Tracking Patients & Staff Means Fewer Cancelled Operations

Posted on Mon, Apr 17 2017

Fitting patients with wireless bracelets and electronic badges to track their movements can cut on-the-day operation cancellations by 60 per cent, results from a pilot scheme suggest. The TeleTracking system, which uses ideas developed for air traffic control computers, also tracks staff and equipment and is about to be installed […]

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TeleTracking Awards & Recognitions

We are recognized across the industry for our products and services.

Ctsia Award
Pittsburg Business Times Award
Patient Safety Care Award 2014
TeleTracking - BBH Award