Together, We Can Improve Access to Quality Care

Timely patient access to quality care remains the single greatest imperative of healthcare. And, with hundreds of billions lost globally through operational waste in U.S. healthcare administration, this gap is creating unavoidable urgency from the boardroom to the front lines of care. This challenge can be addressed through the thoughtful implementation of patient flow technology, process enhancements and culture change. Success requires an intimate understanding of the patient journey to not only ensure that there’s capacity to receive critically ill patients, but also to manage patient flow in an orchestrated and streamlined manner.


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To ensure that no one will ever have to wait for the care they need.

Hospital Command Center Streamlines Patient Access and Throughput

Carilion Clinic, Roanoke, VA

Carilion Clinic, a seven-hospital healthcare network serving more than one million Virginia residents, opted to centralize its operations in order to expedite patient transfers and manage the flow of patients from admission through discharge. Carilion Clinic’s Transfer & Communications Center (CTaC) opened in November 2012.

Upcoming Events

May 4-5, 2017 | Atlanta, GA

Transforming Patient Access through a Centralized Command Center

Join us on May 4th & 5th in Atlanta to learn how health system executives are achieving impressive gains in patient access, community relationships, and growth.

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May 11, 2017 |

North Carolina Organization of Nurse Leaders

Visit TeleTracking at NCONL on May 11th at the Grandover Resort & Conference Center in Greensboro, NC.

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June 7, 2017 |

Massachusetts Hospital Association

Visit TeleTracking at MHA on June 7th at the Chatham Bars Inn in Chatham, MA.

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From the News

In the News: The Future of Patient Flow

Posted on Fri, Mar 24 2017

The time patients wait to schedule a physician appointment has reached its highest point in more than a decade, according to a Merritt Hawkins report. With the physician shortage only continuing to increase, many hospitals are left wondering about the impact on patient flow.

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In the News: TeleTracking Named to Becker’s Hospital Review Great Places to Work in Healthcare

Posted on Wed, Mar 1 2017

Becker’s Healthcare is pleased to release the 2017 edition of its “150 Great Places to Work in Healthcare | 2017” list. The list recognizes hospitals, health systems and organizations committed to fulfilling missions, creating outstanding cultures and offering competitive benefits to their employees.

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To receive additional information on TeleTracking’s award-winning patient flow solutions and services please contact us by clicking below.

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TeleTracking Awards & Recognitions

We are recognized across the industry for our products and services.

Ctsia Award
Pittsburg Business Times Award
Patient Safety Care Award 2014
TeleTracking - BBH Award