TeleTracking's Patient Flow Quarterly™
  • Change for the Better
  • Leadership Vision Leads to Patient Flow Success
  • Driven by Outcomes
  • Harnessing Wins

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18% reduction in patient length of stay
Improving Hospital Efficiency Through Data-Driven Management — A RAND Corporation Study of Health First, Florida Click here to download the study

2016 Annual Client Conference, October 9-122016_annual_client_conference_mobile

Improving Healthcare Operations with Real-Time Enterprise Visibility

  • Access to Care
  • Patient Throughput
  • Labor Productivity
  • Quality of Care

Improving Access to Care

By bringing real-time enterprise visibility to patient care demand and optimizing the discharge planning process, TeleTracking improves patient flow, which creates capacity and allows for an improved patient intake process.

TeleTracking can help with:

  • Admissions
  • Transfers and referrals
  • OR case growth
  • Left without being seen
  • ED diversions

Products used

Capacity Management Suite


Capacity Management Suite™

Consulting Services

Consulting Services

Transfer Center

TransferCenter™

Custom Reporting

Custom Reporting Solution™

Community Access Portal

Community Access Portal

Orchestrate

Clinical Workflow™ Suite

Case Study

TeleTracking - Automated Patient Flow System

Children's Healthcare of Atlanta (CHOA)

Automated Patient Flow System Eliminates Diversions for Children in Need of Specialty Care

Despite being one of America’s largest children's hospitals, CHOA had to divert critical cases to other institutions due to the volume of patients coming in. After employing our automated solutions, CHOA has been able to treat nearly 14,000 additional children since 2008.

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TeleTracking - Automated Patient Flow System

Maximizing Patient Throughput

Optimizing workflow from the time a patient arrives to the time they leave allows you to provide better care, decrease overall length of stay (LOS) and serve more patients. By tracking and trending the use of assets along that journey, TeleTracking brings you a complete picture of how to improve resource utilization and eliminate unnecessary costs.

TeleTracking can help with:

  • Discharge efficiency
  • Placement pull times
  • ED & PACU hold times
  • Admissions
  • Discharges per bed
  • Utilization rates
  • OR cases

Products used

Real Time Locating System

Real-Time Locating System

Capacity Management Suite


Capacity Management Suite™

Consulting Services

Consulting Services

Discharge Automation

Discharge Automation

Asset Tracking

AssetTracking™

Patient Tracking Portal

PatientTracking Portal™

Custom Reporting

Custom Reporting Solution™

Orchestrate

Clinical Workflow™ Suite

Case Study

TeleTracking - Lakeland Regional Medical Centre (LRMC)

Lakeland Regional Medical Center (LRMC)

Florida's Busiest ED Eliminates Overcrowding with Process Redesign and Patient Flow Software

As one of the busiest EDs in Florida, LRMC had a reputation as one to be avoided because of overcrowding. Following a 2-year overhaul, LRMC now sets national standards for emergency care, attracting staff across the country to use it as a learning model.

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TeleTracking - Lakeland Regional Medical Centre (LRMC)

Case Study

TeleTracking Case Study - UnityPoint Health Peoria

UnityPoint Health – Peoria

Bringing an End to Device Stockpiling with Real-Time Location Tracking

Already a patient flow client, UnityPoint Health adopted TeleTracking’s Real-Time Locating System (RTLS) – an immediate return on investment and improvement in staff behavior made the decision worthwhile.

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TeleTracking Case Study - UnityPoint Health Peoria

Increasing Labor Productivity

Optimize productivity of clinical, operational and support staff by using TeleTracking solutions, and drive cost savings through a more efficient deployment of resources. Balance workload and drive accountability for continuous improvement with our robust analytics tools.

TeleTracking can help with:

  • Care support performance
  • Nursing time at bedside
  • EVS performance
  • Transport performance

Products used

Consulting Services

Consulting Services

Mobile Solutions

Mobile Solutions

Bed Tracking

BedTracking®

Transport Tracking

TransportTracking™

Asset Tracking

AssetTracking™

Patient Tracking Portal

PatientTracking Portal™

Custom Reporting

Custom Reporting Solution™

Service Tracking

ServiceTracking™

Case Study

TeleTracking Case Study - Regions Hospital

Regions Hospital

TeleTracking technology used to address patient flow issues at Regions Hospital

It was determined that patient flow was impeded by the productivity level of the hospital’s 27 transporters, who were drastically under utilized by other departments. As a result of this inactivity, transporters were prone to returning to the break room, which meant they were rarely in proximity of a new job.

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TeleTracking Case Study - Regions Hospital

Enhancing Quality of Care

TeleTracking allows you to precisely track and report on the hygiene activities and patient-to-caregiver interactions that impact the quality of care patients receive. Create a safer, high-quality care environment for every patient with our real-time solutions.

TeleTracking can help with:

  • Hand hygiene compliance
  • Hospital acquired infections and communication of infection status
  • Patient pull times
  • Patient & caregiver interactions
  • Temperature controlling
  • Device compliance
  • ED wait

Products used

Capacity Management Suite


Capacity Management Suite™

Consulting Services

Consulting Services

Temp Tracking

TempTracking™

hand Hygiene Monitoring

Hand Hygiene Monitoring

Care Interaction Monitoring

Care Interaction Monitoring

Transfer Center

TransferCenter™

Custom Reporting

Custom Reporting Solution™

Case Study

TT Case Study - The Royal Wolverhampton NHS Trust

The Royal Wolverhampton NHS Trust

World's First 'Real-Time' Hospital Increases Hand Washing Monitoring 1000% in 1 Month

As part of a government-sponsored initiative known as Safe Hands, New Cross Hospital in the UK turned to TeleTracking after an installation with another vendor failed. New Cross Hospital is the first hospital to use RTLS as the enabling technology to automate all care delivery support processes.

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TT Case Study - The Royal Wolverhampton NHS Trust

Upcoming events

October 9-12, 2016 | Naples, FL

2016 TeleTracking Client Conference

#TeleCon16 October 9-12, 2016 Naples Grande Beach Resort, Naples, FL We hope that you’ll consider joining us for TeleTracking’s Annual Client Conference where you’ll have the opportunity to share successes, discuss best practices, grow relationships, learn about new solutions, and much more! This year marks TeleTracking’s 25th Anniversary, and we’d like to thank you for believing in our mission, sharing our commitment to helping and healing patients, and collaborating with us to change healthcare. For more information or to register, visit our conference website by clicking here. We hope to see you this Fall!

More info

From the news

Posted on Mon, Sep 19 2016

TeleTracking Testifies Before the U.S. House of Representatives Ways and Means Subcommittee on Health

Committee holds briefing focused on innovation and improving access to care through technology PITTSBURGH, September 19, 2016 – TeleTracking Technologies, Inc. was one of four healthcare companies to testify before the U.S. House of Representatives Ways and Means Subcommittee on Health last week.  The hearing, entitled “Exploring the Use of Technology and Innovation to Create Efficiencies, Higher Quality, and Better Access for Beneficiaries in Health Care,” focused on how to improve the quality and efficiency of our health care system while reducing costs. Michael Gallup, President of TeleTracking, was one of the experts invited to the hearing.  Other panelists included Jared Short, Chief Operating Officer, Cambia Health Solutions; Paul Black, Chief Executive Officer, Allscripts; and Greg Long, Chief Medical Officer, Senior Vice President, Systems of Care, ThedaCare. The Subcommittee on Health, chaired by Rep. Pat Tiberi [R-OH], has been working with TeleTracking for a number of months and has seen the impact of the outcomes-based solutions first-hand at The Ohio State University Wexner Medical Center.  Tiberi said, “I have heard from providers back in Ohio about clinician shortages that are jeopardizing access for Medicare beneficiaries who need care.” Ranking Member Rep. Jim McDermott [D-WA] built on the Chairman’s sentiment, “In my opinion, this could be one of the more important hearings we’ve held during my time as Ranking Member of the Subcommittee.  Innovation will be central to our efforts to address rising health care costs.” A shifting healthcare landscape has put more pressure than ever on clinicians, whose central focus should be on providing patients with quality, compassionate care—yet every day they face an avalanche of complex documentation and care coordination tasks.  This is the point where healthcare and technology intersect and where a collaborative approach to finding efficiencies to address the more than $1 trillion in waste is critical.  It is incumbent upon the vendor community to break down barriers and remove administrative burdens by developing groundbreaking tools that create revolutionary change. “Creating efficiency in healthcare goes beyond digitized records,” said Gallup.  “By improving visibility and streamlining logistics through the implementation of centralized command centers, patients have access to timely care—and caregivers are providing the compassionate care they were trained for.  The bottom line is our solutions make it possible to get more patients through the system without cutting resources or increasing costs.” The concept of access was also a key discussion point for the Subcommittee members, especially those representing constituents […]

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Posted on Thu, Sep 15 2016

In the News: Legislators, Healthcare Leaders Push for Medicare to Pay for Innovation

Although comprehensive legislation to fund innovation is not expected until next year, some see the possibility that Congress could advance Medicare funding for telehealth this year. Rich Daly, HFMA Senior Writer/Editor Sept. 14—Medicare may be able to spur productivity leaps at hospitals and other providers, but only if it is willing to pay for such advances, according to legislators and industry members. The reluctance of the Centers for Medicare & Medicaid Services (CMS) to pay for the innovations already funded by private payers—and the need for legislation to require such payments—were among the key points underscored by congressional healthcare leaders this week. Rep. Pat Tiberi (R-Ohio) said CMS doesn’t fund many innovative ways of delivering health care and increasing productivity because agency officials do not believe they have the authority to subsidize such activities. “It’s a problem that exists because the statute hasn’t been updated in the way we provide reimbursement in a long time,” Tiberi said following a Sept. 14 congressional hearing on medical innovation. Tiberi plans to support legislation in the next Congress to explicitly authorize Medicare to fund more recently developed medical devices and treatments. Such innovations would not require a rise in overall spending and in fact could reduce spending by increasing healthcare professionals’ productivity, industry officials said. “We have a doctor shortage, we have a nurse shortage, we have all of these shortages out there,” Michael Gallup, president of TeleTracking Technologies, said at a Ways and Means Committee Health Subcommittee hearing. “How do we fix that? Well, let’s get them more productive.” To read more of this article in HFMA, click here.

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Posted on Wed, Sep 14 2016

In the News: Ways and Means Looks to Bring Outdated Health Care System into 21st Century

Innovators Highlight How Technology Can Cut Costs, Increase Access, and Improve Quality of Care Today, the Ways and Means Health Subcommittee, chaired by Rep. Pat Tiberi (R-OH), held a hearing to discuss how technology can cut costs, increase efficiency and access, and improve the quality and delivery of care for Americans. Members heard from health care innovators about what they are doing in the private sector and how those lessons could be applied to federal programs such as Medicare to better ensure taxpayer dollars are effectively serving beneficiaries. As Chairman Tiberi said at the start of the hearing:  “There are a myriad of companies out there inventing and developing groundbreaking products that we do not yet see in federal health care programs like Medicare. The commercial sector of health care is utilizing many of these new innovations on a yearly basis to improve systems, medical facilities, beneficiary care, and collaborative care efforts. To date Medicare has fallen significantly behind. “We are here today to kick off discussions about the innovative and technological aspects of health care, and explore how we can use already available and burgeoning technologies to increase efficiency, reduce waste, improve outcomes, and create greater access to care for beneficiaries in the Medicare space.” Ranking Member Jm McDermott (D-WA) echoed the Chairman’s sentiments, adding: “In my opinion, this could be one of the more important hearings we’ve held during my time as Ranking Member of the Subcommittee. Innovation will be central to our efforts to address rising health care costs.”  Members on both sides of the aisle expressed frustration with the inefficiencies in our nation’s health care system. As Michael Gallup, president of TeleTracking Technologies, said during his testimony, the United States spends more than any other country on health care per capita, but ranks 44th out of 55 similar countries based on the performance of our health care system. As Rep. Mike Kelly (R-PA) lamented: “It’s not about the money that we spend, it’s about the money that we spend inefficiently and ineffectively … It is hard for me to sit here and look at who we are and where we have been. We can put a guy on the moon but we can’t get him through the emergency room. We can invent the Internet but we can’t get people through the hospital system. What is wrong with us? Look at the spending. It isn’t for lack of investment.” When Rep. Kelly asked how the government can learn from the […]

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Posted on Tue, Sep 6 2016

In the News: New York-Presbyterian’s New Mission-Control Center Lowers Wait Times

Today’s News Tuesday September 6, 2016 CRAIN’S New York Business Standing in a room lined with giant LED screens that display real-time data as colorful infographics, Holly Meisner, vice president of patient access at New York-Presbyterian, likened her new operation to an “air traffic control center.” Only in this case, what they’re managing is the flow of patients through the system and the availability of beds to put them in. Using software developed by Pittsburgh-based TeleTracking Technologies, the goal is to eliminate the sort of bottlenecks that result in long wait times— and irate patients— at a time when hospitals are focusing on improving the patient experience and expediting processes through new technology. “We want to be able to give patients access, and we want to make it as easy and streamlined as possible,” Meisner said. The NYP/Weill Cornell Medical Center’s Patient Placement Operations Center, at East 68th Street in Manhattan, is the second one to go online at the health system this year.  Meisner set up the first one in the Milstein Building at the NYP/Columbia University Medical Center campus in Washington Heights in February.  She hopes to open centers at New York-Presbyterian/Allen and New York-Presbyterian/Morgan Stanley Children’s Hospital in the coming year. Eventually, they’ll be able to easily identify where beds are free and transfer incoming patients to the appropriate location. The call center is staffed with registered nurses, so-called patient flow specialists who are using real-time data to find the appropriate beds for patients.  “We wanted that clinical knowledge that they could actually triage the patient and be able to place them in the right bed the first time and not be moving patients all over the hospital,” said Meisner. On the other side of the operations center room, environmental services personnel prioritize the cleaning of beds to make sure they’re ready when needed and transport specialists help coordinate when patients need to be picked up or moved. Soon, a live video feed will be available at the operations centers to link it up with the hospital’s transfer center, showing when, for instance, a stroke patient at a regional hospital outside of the city needs to be transferred to a neural ICU bed. Although it’s still early, the initial data from the Milstein operations center is encouraging, said Meisner. “We know that the patient satisfaction score has gone up and we’ve been able to create access for […]

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Posted on Wed, Aug 31 2016

TeleTracking and The DAISY Foundation—Recognizing Extraordinary Nurses for Excellence in Patient Flow

PITTSBURGH, August 31, 2016 – TeleTracking Technologies, Inc., the leading provider of patient flow solutions, is pleased to announce its partnership with The DAISY Foundation to create “The DAISY Award for Extraordinary Nurses in Patient Flow”.  The award recognizes nurses  for their commitment to the highest quality of care with compassion and regard for the unique needs of the patient. “At TeleTracking, we develop outcomes-based solutions that streamline workflows and give nurses more time to spend at the bedside to deliver timely, compassionate care,” says Nanne Finis, Vice President, Advisory Services, TeleTracking.  “We are so pleased to collaborate with The DAISY Foundation to honor nurses who make an impact every day,” says Michael Gallup, President of TeleTracking.  “Timely coordination of care will continue to be our true north as we look to the future.” The award will be announced at TeleTracking’s Client Conference, October 9-12, 2016 in Naples, FL, where the organization will also celebrate its twenty-fifth anniversary.  The call for nominations will occur in early November with submissions due in February, 2017.  The inaugural award will then be presented at TeleTracking’s Client Conference in Phoenix, AZ in October 2017. Bonnie Barnes, Co-Founder, Chairman and President of The DAISY Foundation said, “We experienced compassion and incredible commitment of nurses when our son, Patrick, was hospitalized for eight weeks with the auto-immune disease ITP.  Patrick’s nurses were highly skilled in all aspects of using the technology that was available to them, but it was their extraordinary sensitivity to Patrick’s and our family’s needs that made such a difference to us.  No doubt, given the way everything came together for his care, there was a nurse in the background.  Our experience with nurses was the impetus for starting The DAISY Foundation.  We are so pleased to create a special DAISY Award to honor the important role that patient flow plays in delivering care.” This award provides well-deserved recognition to all nurses who often work behind the scenes to coordinate care so that the experience, for both patients and their families, appears seamless. About the DAISY Foundation The DAISY Foundation was created in 1999 by the family of J. Patrick Barnes who died at the age of 33 from complications of an auto-immune disease [hence the name, an acronym for Diseases Attacking the Immune System].  Patrick received extraordinary care from his nurses, and his family felt compelled to express their profound gratitude for […]

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If you’re interested in receiving additional information on TeleTracking’s award-winning patient flow solutions and services please contact us by clicking below.

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TeleTracking Awards & Recognitions

We are recognized across the industry for our products and services.

Ctsia Award
klas-2015-2016
Pittsburg Business Times Award
RFID Journal Award
Patient Safety Care Award 2014
TeleTracking - BBH Award
himss-emerald