Together, We Can Improve Access to Quality Care

Timely patient access to quality care remains the single greatest imperative of healthcare. And, with hundreds of billions lost globally through operational waste in U.S. healthcare administration, this gap is creating unavoidable urgency from the boardroom to the front lines of care. This challenge can be addressed through the thoughtful implementation of patient flow technology, process enhancements and culture change. Success requires an intimate understanding of the patient journey to not only ensure that there’s capacity to receive critically ill patients, but also to manage patient flow in an orchestrated and streamlined manner.


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To ensure that no one will ever have to wait for the care they need.

Hospital Command Center Streamlines Patient Access and Throughput

Carilion Clinic opted to centralize its operations in order to expedite patient transfers and manage the flow of patients from admission through discharge. Carilion Clinic’s Transfer & Communications Center (CTaC) opened in November 2012.

Carilion Clinic | Roanoke, VA

Carilion Clinic is a seven-hospital healthcare network serving more than one million Virginia residents.

Receive additional information about TeleTracking’s award-winning patient flow solutions and services.


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Upcoming Events

October 3-7, 2017 | Tampa, FL

National Association of Healthcare Transport Management

Visit TeleTracking at The NAHTM Conference on October 3rd-7th in Tampa, FL.

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October 19-20, 2017 | Gettysburg, PA

Pennsylvania Organization of Nurse Leaders Conference

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October 22-25, 2017 | Sheraton Grand at Wild Horse Pass, Chandler, AZ

Save the Date for TeleCon17

Delivering Measurable, Sustainable, Patient Flow Outcomes We invite you to join us and hundreds of healthcare professionals from around the globe for TeleTracking’s Annual Client Conference, October 22-25, 2017 at the beautiful Sheraton Grand at Wild Horse Pass in Chandler, AZ.

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From the News

In the News: Carilion Clinic Transfer and Communications Center Helps Improve ED Patient Flow, Outcomes

Posted on Thu, Sep 21 2017

For the past four years, I have had the honor of serving as the medical director of Carilion Clinic’s Transfer and Communications Center (CTaC), based in Roanoke, Virginia, where we are responsible for facilitating patient transfers into and out of our system, ensuring the ease of patient admissions, addressing EMTALA […]

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In the News: Skip Rollins, CIO & CISO, Freeman Health System

Posted on Tue, Sep 12 2017

When it comes to partnering with vendors, there’s one thing a CIO needs to keep in mind: if it isn’t working, you must be willing to walk away. Skip Rollins has done just that, but he’s also been involved with co-development projects that have been very successful for both parties. […]

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TeleTracking Awards & Recognitions

We are recognized across the industry for our products and services.

Ctsia Award
Pittsburg Business Times Award
Patient Safety Care Award 2014
TeleTracking - BBH Award