TeleTracking's Patient Flow Quarterly™
  • Enhancing the Patient Experience
  • Today’s Industry Insights
  • Imperatives for Success
  • Impact Across the Pond

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18% reduction in patient length of stay
Improving Hospital Efficiency Through Data-Driven Management — A RAND Corporation Study of Health First, Florida Click here to download the study

2016 Annual Client Conference, October 9-122016_annual_client_conference_mobile

Improving Healthcare Operations with Real-Time Enterprise Visibility

  • Access to Care
  • Patient Throughput
  • Labor Productivity
  • Quality of Care

Improving Access to Care

By bringing real-time enterprise visibility to patient care demand and optimizing the discharge planning process, TeleTracking improves patient flow, which creates capacity and allows for an improved patient intake process.

TeleTracking can help with:

  • Admissions
  • Transfers and referrals
  • OR case growth
  • Left without being seen
  • ED diversions

Products used

Capacity Management Suite


Capacity Management Suite™

Consulting Services

Consulting Services

Transfer Center

TransferCenter™

Custom Reporting

Custom Reporting Solution™

Community Access Portal

Community Access Portal

Orchestrate

Clinical Workflow™ Suite

Case Study

TeleTracking - Automated Patient Flow System

Children's Healthcare of Atlanta (CHOA)

Automated Patient Flow System Eliminates Diversions for Children in Need of Specialty Care

Despite being one of America’s largest children's hospitals, CHOA had to divert critical cases to other institutions due to the volume of patients coming in. After employing our automated solutions, CHOA has been able to treat nearly 14,000 additional children since 2008.

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TeleTracking - Automated Patient Flow System

Maximizing Patient Throughput

Optimizing workflow from the time a patient arrives to the time they leave allows you to provide better care, decrease overall length of stay (LOS) and serve more patients. By tracking and trending the use of assets along that journey, TeleTracking brings you a complete picture of how to improve resource utilization and eliminate unnecessary costs.

TeleTracking can help with:

  • Discharge efficiency
  • Placement pull times
  • ED & PACU hold times
  • Admissions
  • Discharges per bed
  • Utilization rates
  • OR cases

Products used

Real Time Locating System

Real-Time Locating System

Capacity Management Suite


Capacity Management Suite™

Consulting Services

Consulting Services

Discharge Automation

Discharge Automation

Asset Tracking

AssetTracking™

Patient Tracking Portal

PatientTracking Portal™

Custom Reporting

Custom Reporting Solution™

Orchestrate

Clinical Workflow™ Suite

Case Study

TeleTracking - Lakeland Regional Medical Centre (LRMC)

Lakeland Regional Medical Center (LRMC)

Florida's Busiest ED Eliminates Overcrowding with Process Redesign and Patient Flow Software

As one of the busiest EDs in Florida, LRMC had a reputation as one to be avoided because of overcrowding. Following a 2-year overhaul, LRMC now sets national standards for emergency care, attracting staff across the country to use it as a learning model.

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TeleTracking - Lakeland Regional Medical Centre (LRMC)

Case Study

TeleTracking Case Study - UnityPoint Health Peoria

UnityPoint Health – Peoria

Bringing an End to Device Stockpiling with Real-Time Location Tracking

Already a patient flow client, UnityPoint Health adopted TeleTracking’s Real-Time Locating System (RTLS) – an immediate return on investment and improvement in staff behavior made the decision worthwhile.

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TeleTracking Case Study - UnityPoint Health Peoria

Increasing Labor Productivity

Optimize productivity of clinical, operational and support staff by using TeleTracking solutions, and drive cost savings through a more efficient deployment of resources. Balance workload and drive accountability for continuous improvement with our robust analytics tools.

TeleTracking can help with:

  • Care support performance
  • Nursing time at bedside
  • EVS performance
  • Transport performance

Products used

Consulting Services

Consulting Services

Mobile Solutions

Mobile Solutions

Bed Tracking

BedTracking®

Transport Tracking

TransportTracking™

Asset Tracking

AssetTracking™

Patient Tracking Portal

PatientTracking Portal™

Custom Reporting

Custom Reporting Solution™

Service Tracking

ServiceTracking™

Case Study

TeleTracking Case Study - Regions Hospital

Regions Hospital

TeleTracking technology used to address patient flow issues at Regions Hospital

It was determined that patient flow was impeded by the productivity level of the hospital’s 27 transporters, who were drastically under utilized by other departments. As a result of this inactivity, transporters were prone to returning to the break room, which meant they were rarely in proximity of a new job.

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TeleTracking Case Study - Regions Hospital

Enhancing Quality of Care

TeleTracking allows you to precisely track and report on the hygiene activities and patient-to-caregiver interactions that impact the quality of care patients receive. Create a safer, high-quality care environment for every patient with our real-time solutions.

TeleTracking can help with:

  • Hand hygiene compliance
  • Hospital acquired infections and communication of infection status
  • Patient pull times
  • Patient & caregiver interactions
  • Temperature controlling
  • Device compliance
  • ED wait

Products used

Capacity Management Suite


Capacity Management Suite™

Consulting Services

Consulting Services

Temp Tracking

TempTracking™

hand Hygiene Monitoring

Hand Hygiene Monitoring

Care Interaction Monitoring

Care Interaction Monitoring

Transfer Center

TransferCenter™

Custom Reporting

Custom Reporting Solution™

Case Study

TT Case Study - The Royal Wolverhampton NHS Trust

The Royal Wolverhampton NHS Trust

World's First 'Real-Time' Hospital Increases Hand Washing Monitoring 1000% in 1 Month

As part of a government-sponsored initiative known as Safe Hands, New Cross Hospital in the UK turned to TeleTracking after an installation with another vendor failed. New Cross Hospital is the first hospital to use RTLS as the enabling technology to automate all care delivery support processes.

Download Case Study
TT Case Study - The Royal Wolverhampton NHS Trust

Upcoming events

September 8, 2016 | Magnolia Hotel Denver

Transforming Patient Access: an Executive Forum – Denver

It’s a challenge to drive efficiency in highly complex hospital environments. Join us for an Executive Forum where we’ll explore how health systems are implementing technology and workflows that enable timely access to care for critically ill patients. In addition to hearing success stories from Mayo Clinic Arizona, St. Elizabeth Healthcare and Oklahoma University Medical Center, attendees will participate in a workshop led by TeleTracking’s Joy Avery.  Joy is a clinical leader who’s spent more than 10 years implementing patient access solutions and building command centers at health systems across the country. Joy will provide a framework to map your system’s existing patient intake and placement workflows. She’ll discuss key gold-standard operational practices and benchmarks, and provide an opportunity for participants to share what’s worked—and what hasn’t. Attendees will come away with actionable next steps for establishing or improving fast, efficient, centrally managed patient access operations. There is no fee to attend this event and space is limited—so reserve your spot today. Denver, CO Thursday, September 8, 2016 8:00am – 3:30pm Magnolia Hotel Denver | 818 17th Street More Info / Registration Intended Audience: CNOs, CMOs, COOs, CIOs, VPs & Directors – Patient Access, Placement, Logistics, Transfer Centers, Physician Liaisons, etc.

More info

October 9-12, 2016 | Naples, FL

2016 TeleTracking Client Conference

#TeleCon16 October 9-12, 2016 Naples Grande Beach Resort, Naples, FL We hope that you’ll consider joining us for TeleTracking’s Annual Client Conference where you’ll have the opportunity to share successes, discuss best practices, grow relationships, learn about new solutions, and much more! This year marks TeleTracking’s 25th Anniversary, and we’d like to thank you for believing in our mission, sharing our commitment to helping and healing patients, and collaborating with us to change healthcare. For more information or to register, visit our conference website by clicking here. We hope to see you this Fall!

More info

From the news

Posted on Tue, Jul 26 2016

In the News: Sharp Chula Vista Uses RTLS to Locate Patients & Manage Beds

The San Diego hospital is using the technology to help employees find patients in real time, as well as alert housekeeping when a patient has been discharged, signaling that a bed is ready for cleaning. RFID Journal By Claire Swedberg California’s Sharp Chula Vista Medical Center, located approximately 15 miles south of San Diego, is employing a real-time location system (RTLS) and patient-management software supplied by TeleTracking Technologies to monitor patients’ locations. Since the system was taken live in September 2015, management reports that it has enabled the hospital to increase bed throughput by issuing alerts to its housekeeping staff when patients leave, and to help personnel and visitors quickly locate patients in real time. Sharp Chula Vista’s parent organization, Sharp HealthCare, initially launched TeleTracking’s patient-flow software in 2013 at all of its hospitals, and at some outpatient clinics. Subsequently, the company implemented an RTLS to locate some high-demand or high-value assets at most of its facilities. Sharp is using the Chula Vista hospital as its patient-tracking pilot project, before deploying the technology throughout its health-care facilities. Sharp Chula Vista has 243 patient beds, as well as 100 skilled nursing beds. Its emergency department serves 200 patients on a typical day, 20 percent of whom end up being admitted. The hospital is busy, and Sharp is thus in the process of building a new patient tower that is slated to open in 2019. Until then, says Deanna White, Sharp Chula Vista’s director of acute care, the facility needs to be as efficient as possible, in order to ensure that new patients are quickly admitted—and, after patients are discharged, that their beds are cleaned and turned over for subsequent patients. To read more of this article , click here.

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TeleTracking Celebrates 25 Years of Patient Flow Innovation with Record-Breaking Numbers for Upcoming Conference

PITTSBURGH, July 26, 2016 – TeleTracking Technologies, Inc., the industry’s leading provider of outcomes-based patient flow and capacity management solutions, will celebrate its 25th anniversary with a record number of presenters and attendees at its Annual Client Conference in Naples, FL, October 9-12, 2016. The conference will open with two inspiring keynote speakers: Doug Dietz, Innovation Architect, GE Healthcare: Over the past 27 years, Doug has designed products in all healthcare imaging modalities. He received an EDISON Innovation Award for Social Impact, and the Children’s National Medical Center Innovation Award for his work on the GE Pediatric Adventure Series™, which transforms the traumatic scan room into a child-friendly experience. Dr. Zubin Damania, Physician, Off-White Rapper, Purveyor of Fine Medical Satire, Turntable Health: Dr. Z delves into the ethical challenges of delivering compassionate health care in the current climate and proposes collaborative ways to revitalize it. He is an internationally acclaimed speaker on the subject of medical culture and healthcare innovation and examines, through humor and storytelling. Over the course of the three-day event, some thirty-five hospitals & health systems from around the globe will share their journeys and its impact on patient flow. Presenters include: Advocate Good Samaritan Hospital Baptist Memorial Health Care Children’s Hospital of Pittsburgh of UPMC Jackson Health System KentuckyOne Health Loyola University Medical Center Providence Regional Medical Center Everett Texas Health Resources The Ohio State University Wexner Medical Center The Royal Wolverhampton NHS Trust University of Utah Health Care Vancouver Coastal Health – Richmond Hospital In addition, clients from Methodist Health System in San Antonio, Texas, Freeman West in Joplin, Missouri and Indiana University Health will share their success stories leveraging two new TeleTracking solutions that improve patient access: Community Access™ Portal and On-Call Scheduling. TeleTracking’s new cloud solution for turn-key patient flow analytics and performance management will also be featured. The full list of presenters can be found by visiting TeleTracking’s conference website. TeleTracking’s Client Conference has always been a place for clients to collaborate with each other and with TeleTracking subject matter experts.  “We are proud and excited to be celebrating 25 years of helping our clients improve the patient experience by giving them the tools to make sure that timely care is delivered,” says Michael Gallup, TeleTracking’s President. “It is both humbling and exhilarating to see the number of presenters and attendees come together to share best-practices and discuss the positive outcomes we […]

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Posted on Thu, Jun 23 2016

In the News: Baptist Health Care’s new patient placement system saves time, improves workflow and has saved lives

Memphis Medical News by: Beth Simkanin Forty-six minutes was just enough time to save the life of a new mother. That’s the amount of time it took for her to be transported from a Baptist Memorial Health Care regional hospital emergency department to the intensive care unit at Baptist Memorial Hospital, Memphis, after she suffered a cardiac arrest following an emergency Cesarean section due to fetal distress. Upon her arrival, specialists were able to save her life. A physician at the regional facility made one phone call to the Baptist Patient Placement Center (BPPC) and the nurses there arranged transportation for the patient, had a bed secured and contacted on-call specialists in a matter of minutes. “The nurse who took the call stayed on the phone the entire time with the paramedic while the patient was transported,” said Deborah Hall, director of the BPPC. “This was not just about getting a patient a bed, it was about this mother living to see her new baby.” In just a little over a year, Baptist has made the lives of patients, physicians and hospital staff easier by implementing the BPPC, which creates efficiencies, streamlines workflow throughout the hospital system and ultimately makes it easier for medical professionals to save lives. The BPPC, which is staffed with registered nurses ranging in acute and emergency experience from seven to 39 years, tracks the status and manages all 2,700 hospital beds in the Baptist system and helps transfer and admit patients all from one location. In addition, nurses can dispatch air travel for a critical case, monitor calls, track calls, transfer volume and find capacity for a patient all from one location. This is accomplished via a series of monitors using a software system called TeleTracking. To read more of this article, click here.

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Posted on Thu, Jun 16 2016

In the News: How EHRs, Interoperability and Workflow are Helping (and Hurting) Healthcare

Health IT Outcomes by John Oncea TeleTracking President Michael Gallup is leading his company’s transformation from a patient flow automation company to a real-time, automated operations management provider for healthcare organizations. Driving this transformation is his aptitude for identifying the needs of healthcare organizations across the continuum of care and his ability to unify TeleTracking’s various business components to provide broad operational efficiencies, cost savings, and revenue generation as a counterbalance to healthcare reform cutbacks. Gallup took time recently to talk with Health IT Outcomes about EHRs, interoperability, and workflows and how these three hot-button topics are improving outcomes and, at the same time, hindering healthcare. To read more of this interview, click here.

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Posted on Tue, Jun 14 2016

In the News: How Florida’s Health First Has Leveraged Real-Time Data to Improve Hospital Operations

Healthcare Informatics by Rajiv Leventhal Amid an urgent push to use staff and existing beds more efficiently, and capture more incoming patients, hospital and health system executives are continuously looking to improve hospital operations by using real-time data. As such, Health First is using Lean methods to improve efficiencies in various departments. The integrated delivery network, headquartered in Rockledge, Fla., has 900 beds across four hospitals, a large multi-specialty medical group, outpatient and wellness services, and health insurance plans. Specifically, the patient care organization uses technology from Pittsburgh, Pa.-based TeleTracking to monitor daily hospital functions in real time and capture performance data on pull time—the length of time it takes for patients to occupy assigned beds—number of transfers, and total length of stay, as well as turnaround time for all ancillary support services, with the goal of eliminating wasted time and resources. Initially, the idea was to find an environmental services solution for bed cleaning, but then Health First operational leaders started looking at the TeleTracking software for bed placement and transport. Then came the ability to do predictive modeling, says Lisa Maples, director of centralized patient logistics at Health First. To read more of this article, click here.

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If you’re interested in receiving additional information on TeleTracking’s award-winning patient flow solutions and services please contact us by clicking below.

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TeleTracking Awards & Recognitions

We are recognized across the industry for our products and services.

Ctsia Award
klas-2015-2016
Pittsburg Business Times Award
RFID Journal Award
Patient Safety Care Award 2014
TeleTracking - BBH Award
himss-emerald