Together, We Can Improve Access to Quality Care

Timely patient access to quality care remains the single greatest imperative of healthcare. And, with hundreds of billions lost globally through operational waste in U.S. healthcare administration, this gap is creating unavoidable urgency from the boardroom to the front lines of care. This challenge can be addressed through the thoughtful implementation of patient flow technology, process enhancements and culture change. Success requires an intimate understanding of the patient journey to not only ensure that there’s capacity to receive critically ill patients, but also to manage patient flow in an orchestrated and streamlined manner.





To ensure that no one will ever have to wait for the care they need.

How Are We Doing It?

Hospital Command Center Streamlines Patient Access and Throughput

Carilion Clinic opted to centralize its operations in order to expedite patient transfers and manage the flow of patients from admission through discharge. Carilion Clinic’s Transfer & Communications Center (CTaC) opened in November 2012.

No Patient Waits

Learn about Carilion Clinic's Transfer & Communications Center and other Command Centers powered by TeleTracking's technology designed for patient flow.

Receive additional information about TeleTracking’s award-winning patient flow solutions and services.


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Upcoming Events

April 26-27, 2018 | San Diego

Transforming Patient Access Through Central Command – San Diego, CA

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May 2-4, 2018 | Amsterdam

International Forum on Quality & Safety in Healthcare 2018

The International Forum on Quality and Safety in Healthcare is one of the world’s largest conferences for healthcare professionals committed to improving patient care and safety. The recent International Forum in London in April 2017 connected 3,000 healthcare leaders and practitioners from over 70 countries, providing an inspirational setting to […]

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September 26-29, 2018 | Pittsburgh, PA

Emergency Nursing Association (ENA) – Pittsburgh, PA

Event Details

From the News

How Sharp HealthCare is using wristwatches to cut patient wait times

Posted on Wed, Mar 21 2018

Join us in San Diego, April 26-27 for a FREE Executive Forum: Transforming Patient Access Through Central Command. Learn about patient wait time improvements and transparency first hand during the site visit to Sharp Healthcare’s Centralized Patient Placement Center.  Written by Megan Knowles | Becker’s Hospital Review | Read full […]

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Florida hospitals offer lessons from Hurricane Irma: Prepare for crowds seeking shelter, support employees

Posted on Thu, Mar 15 2018

by Paige Minemyer, Associate Editor of FierceHealthcare | Read full article A major natural disaster poses a unique challenge to hospitals—even in Florida where the community has plenty of experience dealing with extreme weather events. Susan Grimwood, director of clinical logistics, patient flow and observation services at Sarasota Memorial Health Care System, […]

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TeleTracking Awards & Recognitions

We are recognized across the industry for our products and services.

Ctsia Award
Pittsburg Business Times Award
Patient Safety Care Award 2014
TeleTracking - BBH Award