Introducing
TeleTracking's Patient Flow Quarterly™
  • The Rise of the Patient Flow Lexicon
  • Carilion Clinic’s Mission Control Center
  • Healing Healthcare
  • Patient Flow Best Practices

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18% reduction in patient length of stay

Improving Hospital Efficiency Through Data-Driven Management — A RAND Corporation Study of Health First, Florida

Click here to download the study

Improving Healthcare Operations with Real-Time Enterprise Visibility

  • Access to Care
  • Patient Throughput
  • Labor Productivity
  • Quality of Care

Improving Access to Care

By bringing real-time enterprise visibility to patient care demand and optimizing the discharge planning process, TeleTracking improves patient flow, which creates capacity and allows for an improved patient intake process.

TeleTracking can help with:

  • Admissions
  • Transfers and referrals
  • OR case growth
  • Left without being seen
  • ED diversions

Products used

Capacity Management Suite


Capacity Management Suite™

Consulting Services

Consulting Services

Transfer Center

TransferCenter™

Custom Reporting

Custom Reporting Solution™

Community Access Portal

Community Access Portal

Orchestrate

Orchestrate™

Case Study

TeleTracking - Automated Patient Flow System

Children's Healthcare of Atlanta (CHOA)

Automated Patient Flow System Eliminates Diversions for Children in Need of Specialty Care

Despite being one of America’s largest children's hospitals, CHOA had to divert critical cases to other institutions due to the volume of patients coming in. After employing our automated solutions, CHOA has been able to treat nearly 14,000 additional children since 2008.

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TeleTracking - Automated Patient Flow System

Maximizing Patient Throughput

Optimizing workflow from the time a patient arrives to the time they leave allows you to provide better care, decrease overall length of stay (LOS) and serve more patients. By tracking and trending the use of assets along that journey, TeleTracking brings you a complete picture of how to improve resource utilization and eliminate unnecessary costs.

TeleTracking can help with:

  • Discharge efficiency
  • Placement pull times
  • ED & PACU hold times
  • Admissions
  • Discharges per bed
  • Utilization rates
  • OR cases

Products used

Real Time Locating System

Real-Time Locating System

Capacity Management Suite


Capacity Management Suite™

Consulting Services

Consulting Services

Discharge Automation

Discharge Automation

Asset Tracking

AssetTracking™

Patient Tracking Portal

PatientTracking Portal™

Custom Reporting

Custom Reporting Solution™

Orchestrate

Orchestrate™

Case Study

TeleTracking - Lakeland Regional Medical Centre (LRMC)

Lakeland Regional Medical Center (LRMC)

Florida's Busiest ED Eliminates Overcrowding with Process Redesign and Patient Flow Software

As one of the busiest EDs in Florida, LRMC had a reputation as one to be avoided because of overcrowding. Following a 2-year overhaul, LRMC now sets national standards for emergency care, attracting staff across the country to use it as a learning model.

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TeleTracking - Lakeland Regional Medical Centre (LRMC)

Case Study

TeleTracking Case Study - UnityPoint Health Peoria

UnityPoint Health – Peoria

Bringing an End to Device Stockpiling with Real-Time Location Tracking

Already a patient flow client, UnityPoint Health adopted TeleTracking’s Real-Time Locating System (RTLS) – an immediate return on investment and improvement in staff behavior made the decision worthwhile.

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TeleTracking Case Study - UnityPoint Health Peoria

Increasing Labor Productivity

Optimize productivity of clinical, operational and support staff by using TeleTracking solutions, and drive cost savings through a more efficient deployment of resources. Balance workload and drive accountability for continuous improvement with our robust analytics tools.

TeleTracking can help with:

  • Care support performance
  • Nursing time at bedside
  • EVS performance
  • Transport performance

Products used

Consulting Services

Consulting Services

Mobile Solutions

Mobile Solutions

Bed Tracking

BedTracking®

Transport Tracking

TransportTracking™

Asset Tracking

AssetTracking™

Patient Tracking Portal

PatientTracking Portal™

Custom Reporting

Custom Reporting Solution™

Service Tracking

ServiceTracking™

Case Study

TeleTracking Case Study - Regions Hospital

Regions Hospital

TeleTracking technology used to address patient flow issues at Regions Hospital

It was determined that patient flow was impeded by the productivity level of the hospital’s 27 transporters, who were drastically under utilized by other departments. As a result of this inactivity, transporters were prone to returning to the break room, which meant they were rarely in proximity of a new job.

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TeleTracking Case Study - Regions Hospital

Enhancing Quality of Care

TeleTracking allows you to precisely track and report on the hygiene activities and patient-to-caregiver interactions that impact the quality of care patients receive. Create a safer, high-quality care environment for every patient with our real-time solutions.

TeleTracking can help with:

  • Hand hygiene compliance
  • Hospital acquired infections and communication of infection status
  • Patient pull times
  • Patient & caregiver interactions
  • Temperature controlling
  • Device compliance
  • ED wait

Products used

Capacity Management Suite


Capacity Management Suite™

Consulting Services

Consulting Services

Temp Tracking

TempTracking™

hand Hygiene Monitoring

Hand Hygiene Monitoring

Care Interaction Monitoring

Care Interaction Monitoring

Transfer Center

TransferCenter™

Custom Reporting

Custom Reporting Solution™

Case Study

TT Case Study - The Royal Wolverhampton NHS Trust

The Royal Wolverhampton NHS Trust

World's First 'Real-Time' Hospital Increases Hand Washing Monitoring 1000% in 1 Month

As part of a government-sponsored initiative known as Safe Hands, New Cross Hospital in the UK turned to TeleTracking after an installation with another vendor failed. New Cross Hospital is the first hospital to use RTLS as the enabling technology to automate all care delivery support processes.

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TT Case Study - The Royal Wolverhampton NHS Trust

Upcoming events

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First Annual NHS Conference

Building Sustainable Healthcare by Optimising Patient Access and Flow February 24, 2016 The Royal Wolverhampton Hospitals NHS Trust Wolverhampton, United Kingdom The conference will provide an opportunity for senior NHS leaders and care leaders from around the world to hear about and share key insights from both UK and US hospitals that are achieving measurable and sustainable outcomes, whilst still providing the highest quality of care. Hosted by: The Royal Wolverhampton Hospitals NHS Trust Supported by: The Christie NHS Foundation Trust and Carilion Clinic Thought Leadership Panel: Lucy Chatwin, West Midlands Academic Health Science Network & Robin Davis, Deputy Director NHS Elect Sponsored by: TeleTracking Technologies For more information about the event, please contact Gabrielle Zamagias at gabrielle-zamagias@teletracking.com or +44 7957 467 484.

More info

February 29 - March 3 | Sands Expo, Las Vegas

HIMSS16 Conference & Exhibition

HIMSS16 Conference & Exhibition February 29 – March 3, 2016 Sands Expo, Las Vegas For 25 years our clients have believed in our mission, shared our commitment to healing and helping patients, and collaborated with us to change healthcare. Don’t miss this chance to hear from representatives from MedStar Georgetown University Hospital, McLeod Health and Health First present their success stories in TeleTracking booth #7410.  To register for a session, click here. For more information or to schedule a private demonstration, contact us at info@teletracking.com or 800-331-3603.    

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March 30 - April 2, 2016 | Fort Worth Convention Center, TX

AONE 2016

AONE Annual Meeting & Exposition March 30 – April 2, 2016 Fort Worth Convention Center, TX Visit us at booth #305 to learn how TeleTracking’s award winning patient flow solutions enable the timely and purposeful delivery of care.  To schedule a meeting or a private demonstration contact us at info@teletracking.com or 800-331-3603. For more information about AONE 2016, click here.  

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From the news

Posted on Thu, Feb 11 2016

In the News: New York-Presbyterian launches centralized system, automates patient data

Touted as first of its kind, Patient Placement Operations Center is set to boost patient experience, patient flow capabilities. By Jessica Davis February 10, 2016 New York-Presbyterian has deployed its Patient Placement Operations Center, designed to support the hospital’s existing TeleTracking system. PPOC integrates NYP’s advanced TeleTracking system with automated patient flow data and real-time patient information to efficiently place patients in the right departments for a smoother admission and placement process. TeleTracking was in place within NYP for about five years and was built by senior leadership to combat issues with patient flow among its campuses, which include six main campuses in Manhattan, one behavioral health center in Westchester and two medical centers, among others. To read more of this article, click here.

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Posted on Wed, Feb 10 2016

TeleTracking Celebrates 25 Years of Excellence

PITTSBURGH (February 10, 2016) – TeleTracking Technologies, Inc. (“TeleTracking”) has been named Patient Flow Category Leader for the 5th consecutive year by U.S. healthcare market research leader KLAS. TeleTracking is honored to have been awarded this prestigious recognition of excellence for 9 out of the past 10 years. The award kicks off TeleTracking’s 25th anniversary, and is the continuation of a successful 2015 during which more than 100 new solutions were implemented across client sites. Collaboration was a central theme of 2015, with the establishment of partnerships with GE Healthcare in June and Allscripts Healthcare Solutions, Inc. (“Allscripts”) in December. Another significant milestone in 2015 was the sponsorship of a comprehensive study by RAND Corporation and the resulting report, Improving Hospital Efficiency Through Data-Driven Management: A Case Study of Health First, Florida. The study found that combining information technology, lean methodologies and patient flow principles may help hospitals improve throughput, reduce wait times for hospital beds, increase patient transfers, and save money. TeleTracking also received attention abroad, with our solutions being included in an independent report for the Department of Health by Lord Carter of Coles – Operational Productivity and Performance in English NHS Acute Hospitals: Unwarranted variations. Specifically, the SafeHands program at The Royal Wolverhampton NHS Trust was recognized for its use of real-time locating system (RTLS) technology to improve patient safety. The system allows the Trust to track staff to patient contact time, which help plan rotations and redeploy staff as patient acuity requires. The Royal Wolverhampton NHS Trust achieved another significant milestone in 2015 by centralizing their patient placement process—a pioneering development for the UK market and the NHS. “2015 led to another year of outstanding accomplishments and record growth. We believe this trend demonstrates the growing emphasis on patient access, patient flow and solving the $1 trillion in waste facing the US healthcare system,” says TeleTracking President, Michael Gallup. “We’re also proud to be starting 2016 by being named the Patient Flow Category Leader by KLAS. It’s particularly noteworthy that 98% of TeleTracking clients surveyed by KLAS said they would buy from us again, and believe that we are a great partner for their future.” TeleTracking will showcase its award winning patient flow solutions at the HIMSS16 Conference & Exhibition, February 29 – March 4, 2016 in Las Vegas. Clients from MedStar Georgetown University Hospital and Health First will present their success stories in TeleTracking booth […]

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Posted on Wed, Jan 20 2016

In the News: Visualization Improves Workflow

St. John Health System sees big improvements after implementing patient flow software. Health Management Technology By: Chad Michael Van Alstin “We thought we were pretty innovative with our ‘code purple’ calls,” says Shelisa Scott-Combs, R.N., BSN, Nursing Director of Patient Logistics Center, St. John Health System. “But really, we were giving ourselves a headache. First, because we were calling nurses away from their floors, and secondly because we were already planning based on old data. What you thought was going to happen isn’t always what happened, because there may be an emergency call, staff illness, issues with a patient, unexpected arrivals, or some other thing. We were just having to be very reactive at every moment – you couldn’t plan anything, you couldn’t anticipate anything. So, it was just rather interesting because we stayed at a code purple state constantly.” In December  2013, the code-purple calls went silent when St. John adopted TeleTracking’s Capacity Management Suite system for their 550-bed facility. Compared to the old workflow of printed charts and guesstimations, Scott-Combs says the pinpoint-specific data provided by the TeleTracking system allowed St. John to spot inefficiencies and respond to changes before they happened. Suddenly, “code purple” didn’t seem leading-edge any longer. To read more of Shelisa’s interview, click here.

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Posted on Thu, Dec 17 2015

In the News: Streamline Patient Flow

MedCity News By: Neil Versel Florida’s Health First streamlines patient flow with Lean Management When new leadership came on board in 2011 and 2012 at Health First, a four-hospital integrated delivery system and health plan in Brevard County, Florida, the organization suffered from low quality scores, low patient satisfaction and financial difficulties. That changed within three years because the new CEO and COO each came from health systems that had employed “Lean” management principles, which they quickly implemented at Health First. IT helped enable Lean methodology at Health First. Lean is the philosophy based on the Toyota Production System of continuously striving to improve the customer experience, reduce waste and avoid duplication. “By using the Lean methodologies or principles, you can do something great,” said Michael Gallup, president of TeleTracking Technologies, a Pittsburgh-based maker of healthcare operations management software. Health First, a TeleTracking customer, did do some great things by streamlining bed management and patient flow. As reported in a recent Rand Corp. study that TeleTracking sponsored, Health First was, in a three-year period, able to: reduce mean inpatient length of stay by 0.75 days; cut time between admission and inpatient bed occupancy by 37 percent; and halve the time between the emergency department requesting a bed and processing of the bed assignment, from 90 to 45 minutes at its flagship Holmes Regional Medical Center in Melbourne, Florida. This happened despite the fact that Holmes saw a 27 percent increase in admissions, 12 percent higher ED volume and a 300 percent increase in adult patient transfers during the study period, 2012-14. To read more of this article, click here.

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Posted on Sat, Dec 5 2015

Allscripts, TeleTracking Enter Healthcare Solutions Partnership

Allscripts Healthcare Solutions, Inc. (Nasdaq: MDRX) and TeleTracking Technologies, Inc. announced that they will partner to integrate key functionality of their respective healthcare solutions. The integrations will connect the Allscripts® Care Management platform with the TeleTracking® patient flow and healthcare operational management platform. Additionally, the companies will resell each other’s solutions to make it easier for clients to buy two industry leading platforms at the same time. As the healthcare industry transitions from fee-for-service to fee-for-value, and new reimbursement models incentivize providers to coordinate care, organizations seek solutions to optimize both acute and ambulatory resources and better manage the discharge process. The integration between Allscripts and TeleTracking will enable healthcare systems to optimize clinical resource utilization, deliver tools that close gaps in care, reduce avoidable costs (such as hospital readmissions), and bring enhanced efficiency to care transition and referral workflows. “TeleTracking and Allscripts are committed to working together to bring the best possible combination of solutions to our respective customer bases by integrating our products and innovating with new solutions,” said Michael Gallup, TeleTracking President. “Healthcare leaders face unprecedented challenges in this fee-for-value environment, and we are committed to providing solutions that help them meet specific and measurable goals.” “The Allscripts and TeleTracking platforms are both proven solutions that deliver great value to our clients,” added Martha Thorne, Senior Vice President and General Manager of Allscripts Population Health Management. “The ultimate objective of integrating Allscripts Care Management with TeleTracking’s solution is to drive improved operational outcomes and performance while reducing the overall cost and resource burdens on the health system.” By bringing real-time enterprise visibility to patient care demand and optimizing the discharge planning process, TeleTracking improves patient flow, which creates capacity and allows for an improved patient intake process. In addition, by optimizing workflow from the time patients arrive to the time they leave, healthcare organizations can provide better care, decrease overall length of stay and serve more patients. By tracking and trending the use of assets along that journey, TeleTracking brings healthcare leaders a complete picture of how to improve resource utilization and eliminate unnecessary costs. Allscripts Care Management simplifies, streamlines and optimizes care management processes within the hospital and across multiple settings. It is used by thousands of care managers at more than 950 hospitals nationwide to improve patient care, generate higher revenues, and provide maximum connectivity. As a single web-based care management platform, the system is […]

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TeleTracking’s Real-Time Capacity ManagementTM solutions and services
please contact us by clicking below

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TeleTracking Awards & Recognitions

We are recognized across the industry for our products and services.

HFMA Award
Ctsia Award
KLAS Categroy Leader Award
Pittsburg Business Times Award
RFID Journal Award
Patient Safety Care Award 2014
TeleTracking - BBH Award