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Let’s talk

US & Canada

1-877-570-6903

Live telephone support

8:00am – 11:00pm ET Mon–Fri

On call support

11:00pm – 8:00am ET Mon–Fri Weekdays & holidays (US)

UK & Germany

+44 1722 241030

Live telephone support

12:00pm – 3:00am GMT Mon–Fri

On call support

3:00am – 12:00pm GMT Mon–Fri Weekdays & holidays (US)

Reach out. We’re here to help

Whether you have a specific need or are just curious to learn more about what we do and how we do it, simply fill out the quick form below or drop us a line. We’ll get back to you as soon as we can. Thank you for your interest.

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FAQs

We’re here to help in any way we can. To get in touch, fill out and submit the form above. In the meantime, below are answers to some common questions that you may find helpful.

We work with more than 200 health systems across North America, Europe, and within government entities. That includes the top 3 largest health systems in the United States, totaling more than 1,000 individual hospitals. We manage over 200,000 beds that represent millions of patient stays each year.

TeleTracking’s Healthcare Operations Cloud platform is designed to work alongside the EMR to deliver operational outcomes that complement the clinical documentation and billing features of the EMR. We are EMR agnostic, integrating with all industry leaders to connect commonly disconnected systems between health systems, locations, and even units, to optimize workflows and enhance the availability of operational data.

Powered by TeleTracking’s comprehensive enterprise flow technology and clinical expertise, the Healthcare Operations Cloud provides real-time visibility to operational performance, automated workflows, and advanced analytics to help health systems optimize access to care, streamline care delivery, and connect transitions of care. Our platform delivers timely, actionable insights, advanced analytics, and data visibility to acute-care bed management, staff workflow productivity, supply chain management and more. This allows health systems to build true system-wide situational awareness to operational performance.

There is a desperate need to support staff with improved workflows and create more efficient operations that can influence capacity management and patient outcomes. We recognize and address a need for operational visibility that is critical to optimizing access to care, bettering care delivery, and simplifying transitions between care settings.

TeleTracking works to help you expand the capacity to care by ensuring patients are not denied access simply due to lack of available beds. Doing so means you can ease barriers to care, create visibility to demand, and unlock hidden capacity – making it possible to improve financial performance and market share. In many cases, that may mean adding just one more patient per day.

Technical Support can be reached live Monday – Friday 8:00 am – 11 pm ET and via on-call status at all other times.

U.S.: 1-877-570-6903 or UK: +44 1722 241030

You can speak with your account representative or e-mail KnowledgeBridgeAdmin@TeleTracking.com to request your Account ID, which is required to register.

Email KnowledgeBridgeAdmin@TeleTracking.com and request a password reset.

TeleTracking is headquartered in downtown Pittsburgh, Pennsylvania. We also have offices in London, England and Berlin, Germany.

We offer roles for software engineers and programmers, but we really hire healthcare experts of all kinds – from marketing specialists and financial analysts to HR gurus and operations professionals. Check out our careers page for current openings.

Do more than work here. Belong here

Looking for an inclusive environment where you can unleash your superpowers to build a career – plus truly help others? You’ve come to the right place. At TeleTracking, we’re a tech company, but more importantly, we’re a healthcare company. Which means we’re looking for more than just the tech savvy and the digitally native. We’re also constantly searching for people with skills of all kinds who embrace the idea of expanding the capacity to care. If this sounds like you, we have a place for you here.

Careers at TeleTracking