Website Privacy Policy
Your Privacy at a Glance
Last updated: November 28, 2025
We respect your privacy — here’s the short version:
- Who we are: TeleTracking Technologies, Inc. (“TeleTracking”, “we”, “our”).
- What we collect: Information you give us, data collected automatically (like cookies or device info), and limited data from partners.
- Why we collect it: To provide our products and services, support our customers, improve our site, and meet legal obligations.
- Your choices: Access, delete, or correct your data anytime. Opt-out of marketing or cookies easily.
- Need help? privacy@teletracking.com
Keep reading for the full details.
What We Collect
We collect information that helps us operate, support, and improve our services.
| Category | Examples |
| Identifiers | Name, contact info, email, IP address, login details |
| Customer-Provided Health Information (Processed, Not Collected Directly) | Health-related or patient data uploaded by healthcare customers while using our services. We do not collect this information directly from individuals. |
| Commercial Info | Purchases, invoices, service usage |
| Internet or Network Activity | Browsing, searches, interaction logs |
| Professional or Employment Info | Work-related details of customer representatives such as role, title, business contact info. |
| Inferences | Product interest or service relevance |
Sensitive data: Used only to deliver services — never sold or shared for advertising.
Third-Party Service Providers and Sub-Processors:
We work with carefully selected third parties who help us operate and secure our products — such as cloud hosting, analytics, and IT security vendors.
A current list of these sub-processors is always available here.
How We Get Data
- From you — when you sign up, attend events, or contact us.
- Automatically — via cookies and analytics tools.
- From partners — only when they’re authorized to share.
We process data to:
- Deliver services you’ve requested (contract).
- Pursue legitimate business interests like improving services or preventing fraud.
- Comply with laws or protect someone’s safety.
- Use data with your consent, when applicable.
You can:
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- Access or download your data
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- Correct inaccurate details
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- Delete or restrict processing
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- Opt-out of marketing or data sharing
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- Request data portability
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- File a complaint or appeal
Email privacy@teletracking.com.
We verify every request carefully and respond promptly.
Cookies:
We use cookies to make our site work, improve performance, and personalize content.
You can manage them any time using our [Cookie Consent Manager].
International Data Transfers:
We use Standard Contractual Clauses and internal safeguards to protect your data globally.
Security:
Your data is encrypted and protected by layered technical and organizational controls.
Learn more: TeleTracking Security Overview
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Additional U.S. State Privacy Rights
Residents of certain U.S. states — including California, Colorado, Connecticut, Utah, and Virginia — have specific legal rights regarding their personal data.
If you live in one of these states, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your personal data
- Opt out of the sale or sharing of personal data, including targeted advertising
- Limit the use or disclosure of sensitive personal data, where applicable
TeleTracking does not sell personal data.
To exercise your rights, contact us at privacy@teletracking.com.
We’ll verify and respond to your request in line with state law.
California residents can learn more about their rights under the California Consumer Privacy Act (CCPA/CPRA) at https://oag.ca.gov/privacy/ccpa.
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Contact Us
To exercise your rights, please contact us at privacy@teletracking.com.
We will verify and respond to your request as required by applicable law.
If you prefer to make your request by phone, you may also contact us via our general support line at +1 (800) 927-0294 and we will direct your call to the appropriate privacy team.
Questions or feedback?
Email privacy@teletracking.com
Or write to:
TeleTracking Technologies, Inc.
Attn: Data Protection Officer
336 Fourth Avenue, Pittsburgh, PA 15222 USA
+1 (800) 927-0294