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We help you deliver better, more coordinated care

How we do it

We combine the latest tech with decades of clinical expertise

We combine integrated operational technology with deep clinical knowledge to optimize access to care, streamline care delivery, and connect transitions of care. Our platform integrates seamlessly with EMRs and is proven across North America, Europe, the UK, and government agencies. We work with the largest health systems in the world, to the individual hospital or clinic.

Why we do it

We’re on a mission to make healthcare more efficient for all

We want to help you deliver the best care to the most patients. That’s why we empower your teams with data interoperability, integrated flow capabilities and operational visibility across the entire care continuum, allowing you to efficiently help more patients move through the phases of care.

We are problem solvers

Founded in 1991, we’ve been on a mission to make healthcare more efficient for all by building the best-in-class operational platform to support hospitals and health systems streamline operations and manage resources in ways that improve care, increase efficiencies, reduce costs and attract and retain patients. 

Leadership team

Complementary skills, a common purpose, and a commitment to expanding the capacity to care. These are the driving forces behind our leadership team and their ability to turn our interdisciplinary areas of expertise into force multipliers for our clients.

Michael Zamagias

Chairman & Co-CEO

Christopher Johnson

Co-CEO

Nigel Ohrenstein

President

Anita Dressel

Chief Financial & Operating Officer

Jeanne Iasella

Chief Solutions Officer

Michael Coen

Chief Technology Officer

Kimberly Roberts, Esq.

Senior Vice President, General Counsel & Secretary

Mike Caffrey

Executive Vice President, Corporate Development

Neil Griffiths

Managing Director, UK

Michelle Skinner, TeleTracking

Michelle Skinner, MBA, BSN, RN

Chief Clinical Executive

TeleTracking over the years

Headquartered in vibrant, downtown Pittsburgh, PA, we’ve been innovating and reimagining healthcare operations for over 32 years.

1991

  • Founded in Pittsburgh, Pennsylvania
  • Introduced our flagship solution, BedTracking, designed to reduce delays in the bed turnover process

1995

  • Launched our TransportTracking solution designed to assign jobs to transporters based on dispatching logic

2002

  • Launched our PreAdmitTracking solution with the electronic bedboard to show clean, occupied, and dirty bed status

2004-2007

  • Launched Mobile Applications for EVs & Transport
  • Pioneered the Command Center delivery model designed for integrated hospital and health system operations

2007

  • Launched our Operational Platform with our core flow solutions integrated

2008

  • Launched our Patient Flow Dashboard solution with real-time monitoring and status of enterprise operations

2009

  • Acquired RTLS technology, Transfer Center software, and OR/Outpatient solution
  • Launched our Custom Reporting solution with easy-to-read, automatically-generated reporting
  • Launched our PatientTracking Portal solution providing a single view of real-time patient information, replacing nursing dry-erase whiteboards
  • Launched our international business in the United Kingdom

2011

  • Launched RTLS in the United Kingdom
  • Launched 2nd Generation RTLS technology, making it possible to track assets, patients, and staff
  • Recognized as a Certified Support Staff Excellence Center (CSSEC) by Technology Services Association (TSIA) and Impact Learning Systems (ILS)

2012

  • 80% of the hospitals in “Best Hospitals” U.S. News & World Report use TeleTracking’s platform

2014

  • Launched RTLS-Enabled Care Interaction Monitoring solution designed to measure the frequency and length of interactions between patients and staff
  • Launched RTLS-Enabled Hand Hygiene Monitoring solution
  • Launched RTLS-Enabled Automated Discharge making it possible to speed up dirty bed notifications & improve bed turnover times

2015

  • Launched our Clinical Workflow Suite solution designed to improve patient workflow throughout perioperative and ancillary care areas
  • Awarded “Best product for improving working practices” from Building Better Healthcare in the United Kingdom

2016

  • Launched our Analytics solution on TeleTracking’s platform
  • Launched our Community Access Portal solution offering physicians an easy way to admit and track their patients’ progress

2017

  • Launched the Command Center delivery model at HIMSS
  • Launched our Patient Flow Mobile Apps for nursing & executives

2018

  • Recognized by Pittsburgh Technology Council Tech50 Award as “Innovator of the Year in Health IT”
  • Recognized for the 11th time by KLAS as the “Patient Flow Category Leader”
  • Founding sponsor of Mission of Mercy Pittsburgh, a free dental clinic
  • Recognized as Becker’s “Best Places to Work” for the second year
  • Launched our Community Placement solution bringing visibility & access to post-acute care capacity

2019

  • Launched SynapseIQ, our cloud-based analytics solution providing leaders with unprecedented data & visibility
  • Recognized as “Culture Leader of the Year” by Pittsburgh Technology Council Tech50 Awards
  • Launched our Disaster Readiness Portal
  • Launched our TransferCenterIQ solution, marking an evolution of our Command Center delivery model

2020

  • Released our enterprise COVID-19 capacity and census dashboard under the HHS contract
  • Launched our international business in Germany

2021

  • Recognized by the NHS as the pioneer in the Command Center delivery model

2022-2023

  • Launched our Healthcare Operations Cloud platform, a continued evolution of TeleTracking’s solutions on one, integrated platform

Our media kit

We’ve conveniently assembled our brand overview, guidelines, and proven results for easy download.

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Do more than work here. Belong here

Looking for an inclusive, mission driven company where you can unleash your potential? You’ve come to the right place. We’re looking for more than just the tech savvy and digitally native, we’re also searching for people with skills of all kinds who are committed to expanding the capacity to care. If this sounds like you, we have a place for you here.

Careers at TeleTracking