Coordinating Patient Care at Scale

Health System Command Centers


Finding ways to coordinate patient care and load balance across a system is one of the most important challenges facing healthcare institutions today.

More than a decade ago, TeleTracking recognized the benefits of a centralized approach to managing care and has since implemented more than 100 health system command centers across the U.S. and UK—more than all other vendors combined.

While these NASA-like command centers vary in shape and size, they manage operations in real-time and provide visibility into the status and movement of every patient, bed and room.

Finding Strength During a Time of Crisis

Responding to the Covid-19 Pandemic

This global healthcare and economic crisis has illuminated the need for what TeleTracking does more than ever before–managing hospital operations and providing real-time visibility with actionable and meaningful data. 

TeleTracking was uniquely positioned to respond quickly, with innovative, highly effective solutions. For example, TeleTracking released an enterprise COVID-19 dashboard, and rapidly deployed solutions to expand capacity at new facilities and alternative care sites. 

TeleTracking is contributing to the U.S. Department of Health and Human Services (HHS) data tracking efforts to help with the public health response to COVID-19. 

Enterprise Patient Flow

Driving Operational Excellence

For three decades, health systems have relied on TeleTracking’s operational platform to manage bed capacity and track patient progression from various access points, through discharge, and into the post-acute care setting.

TeleTracking creates system-wide situational awareness and operational foresight to reduce complexity and improve productivity.

Our differentiated approach, coupled with our unparalleled patient flow expertise, ensures you reach your long-term organizational goals to focus on delivering the best care to patients.

No Patient Waits

Proven Outcomes

Timely access to quality care remains the single greatest imperative of healthcare, and the reason why our mission—to ensure that no one ever has to wait for the care that they need—has been our true north for nearly three decades.

TeleTracking provides real-time, enterprise-wide visibility, with actionable and meaningful data, so that hospitals and health systems of all sizes can operate more efficiently and improve their bottom line.

  • Increase System Market Share

  • Reduce Patient Length of Stay


  • Improve Health System Load Balancing



  • $867,000.00

    289 additional patient admissions in first month x $3,000 average contribution margin per patient

  • 1.2 days

    525 hour reduction in capacity status hours and 1.2 day reducation in patient length of stay

  • 23%

    Increase in OR utilization from 48% to 71%, optimizing the highest-dollar area of a system

  • 95% Occupancy

    Even at 95% occupancy, a holistic view of bed status and availability across a system allows for load balancing so as to not overwhelm any one campus

  • $23.6 Mil

    20% reduction in lost bed-time, resulting in $23.6 million in new revenue and cost savings

  • 0

    No ED hold hours after the implementation of TeleTracking

TeleTracking, Today and Tomorrow

Experience You Can Trust

Delivering measurable and meaningful outcomes for nearly 30 years. Some the largest health systems in the world work with TeleTracking to provide effective, efficient, safer care to more patients. Only TeleTracking has the combined experience, workflow engines, analytics, best practices, track record and vision to deliver solutions that address the needs of today and tomorrow.

  • 96% Client Retention
  • 100+ Command Centers
  • Industry Pioneer
  • Used in Over 1000 Facilities
  • Dozens of Patient Flow Experts
  • Operational Best Practices
  • Continuous Improvement & Support