HSJ Provider Summit

 
Apr 3 – Apr 4, 2025 | London

Navigating the NHS 10-Year Plan: The Left Shift, Leadership Transformation & the Role of Technology 

Lord Darzi’s 2024 report declared the NHS in “critical condition, but with strong vital signs.” It highlighted systemic issues—underinvestment in primary and community care, limited service access, and underused patient data and technology. These insights shaped the NHS 10-Year Health Plan, built around three core shifts: 

1. From treating illness to preventing it 
2. From hospital-based to community-based care 
3. From analog to digital service delivery 

TeleTracking at the Summit 

As a proud sponsor of HSJ Providers Summit 2025, TeleTracking joined NHS leaders—including Sir David Sloman, Matthew Coats CB, and Miles Scott—in exploring the plan’s impact on productivity and leadership with the opening panel on ‘Enhancing Patient Flow to Achieve the New Role of Hospitals: Transforming Hospital Operations for Better Population Outcomes’. Co-CEO Chris Johnson joined the opening panel, discussing how hospitals and health systems must evolve to support population health by enhancing patient flow and operational efficiency across the care continuum.  

Key Takeaways 

1. Visibility, Automation & Coordination Are Essential
   Improving patient flow, automating capacity management, and streamlining workflows are crucial to enabling care closer to home. As the King’s Fund noted, waiting times across services are interconnected. Our work with NHS trusts shows how patient flow and capacity management solutions improve A&E wait times, elective capacity, discharge efficiency, and length of stay—unlocking time and resources for better care. 
2. Integrated, Interoperable Care Is the Future
   With Integrated Care Boards under pressure to cut costs, system-wide coordination is critical. NHS trusts like MTW are leading the way by integrating with community providers—sharing capacity and aligning on patient milestones to deliver timely, appropriate care across settings. 
3. Public-Private Partnership Is Key
   Addressing systemic challenges requires trusted private partners willing to co-invest. TeleTracking has worked with the NHS for over 13 years, offering flexible funding and comprehensive implementation support—including training and change management—to ease the burden on trusts during the first two years of patient flow and capacity management solution adoption. 

Conclusion

To meet the goals of the NHS 10-Year Plan, patient flow, capacity visibility, and operational automation are non-negotiable. TeleTracking stands ready to support this transformation, partnering with the NHS to drive long-needed change.