TeleTracking Proves that Efficiency is the Best Medicine
Healthcare software provider is cutting waiting times, discharge times — and millions in costs
Running a modern hospital involves balancing supply and demand, coordinating complex logistics, and making life-or-death medical judgments. But, for many administrators, the biggest challenge is one of the most mundane: ensuring there are enough beds for patients in the right place, at the right time.
And this is especially true in the UK, where the publicly funded national health service has faced numerous financial crises and organisational overhauls since its creation in 1948.
The UK’s new health secretary recently described the NHS as “broken” and called on health staff and the public to submit new ideas for a 10-year health plan.
More money for the service was pledged by the government in last month’s Budget. However, there is widespread acknowledgment that extra funds, alone, will not solve long-standing problems in the NHS. Technology is also required to help the NHS improve patient care and efficiency, and hit targets for patient waiting times — such as a maximum four-hour wait in an accident and emergency department.
An official review into England’s NHS, published in September, concluded that, although the health service was in a “critical condition” after years of underfunding, technology, including AI, had “enormous potential” to “transform” care and improve productivity.
TeleTracking is among the tech companies supplying the growing UK healthcare market. Since it was founded in 1991, the privately held company has evolved from providing basic bed management to full care co-ordination for the NHS via its cloud-based software.