Improved patient flow, increased early discharges, and decreased boarding hours.
Overview
Torrance Memorial Medical Center is a nonprofit medical center providing healthcare services to the South Bay, Peninsula, and Harbor communities in Southern California. Torrance Memorial Medical Center is affiliated with Cedars-Sinai under the umbrella of Cedars-Sinai Health System. Their nursing program has earned the coveted Magnet® recognition from the American Nurses Credentialing Center, which recognizes nursing excellence. Torrance Memorial Medical Center has been recognized as the Best Hospital for 2023-24 for the 12th straight year by U.S. News & World Report, placing the hospital in the top 3% in the state.
Operational Platform: TeleTracking
EMR: Cerner
Total Beds: 443
TeleTracking Partner Since: 2009
Challenge
Torrance Memorial Medical Center faced capacity challenges because of an inefficient patient discharge process and lost time due to discharge delays. Their goal was to improve timely access to services and related throughput, reduce delays in treatment, and improve patient, staff, and physician satisfaction.
