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Integrated Patient Flow Across the Care Continuum

ED boarding, delayed discharges, idle beds, overwhelmed staff — these aren’t isolated problems. They’re symptoms of disconnected patient flow. The Operations IQ Platform’s Throughput module coordinates every step of the acute care journey, from admission to discharge, so your hospital operates as a unified system rather than a collection of competing bottlenecks.

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Siloed Workflows Cause Throughput Failure

When placement, discharge, transport, housekeeping, and nursing teams each operate on separate systems and separate timelines, delays compound at every handoff. The Operations IQ Platform’s Throughput solution unifies all of these workflows into a single operational view — so no step in the patient journey is managed in isolation, and no handoff falls through the cracks.

U of L

University of Louisville Health

Centralized operations, improved collaboration, and optimized patient throughput.

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Upstate University Hospital

Upstate University Hospital

Improving patient throughput, decreasing boarding and automating the patient discharge process.

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Torrance Memorial Medical case study

Torrance Memorial Medical Center

Improved patient flow, increased early discharges, and decreased boarding hours.

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Automation Across Workflows

Phone calls to request transport. Manual EVS notifications. Discharge triggers that depend on someone remembering to act. These friction points add hours to bed turnaround and keep your capacity constrained. The Operations IQ Platform automates the handoffs that slow care down — discharge triggers, transport requests, EVS tasking, and more — so flow accelerates without adding workload to your teams.

Patient Placement

Real-time care progression indicators keep admissions on pace with discharges, eliminating the lag between a bed becoming available and a patient reaching it.

EVS Management

Automated cleaning requests eliminate the gap between discharge and room readiness, accelerating turnaround without manual coordination.

Transport Management

Built-in zoning and a mobile-accessible interface keep transport teams deployed efficiently, reducing idle time and wait-for-transport delays.

Discharge Workflows

Care teams stay coordinated through automated triggers and integrated workflows, so discharge doesn’t stall waiting on a single point of action.

Decision IQ: Turbocharge Throughput with AI

Decision IQ, the AI-powered module of Operations IQ Throughput, ensures that every single discharge has an impact on patient flow. With a systemwide throughput strategy, bottlenecks, like ED boarding and overstays are reduced, while hospital capacity expands.

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You Can’t Manage Capacity You Can’t See

Carilion Clinic Transfer and Command Center using TeleTracking operations IQ platform

Systemwide Visibility

When every unit and department operates from a different picture of census, coordination fails. The Operations IQ Platform gives every stakeholder a single, real-time source of truth across the enterprise.

Carilion Clinic Transfer Command Center on TeleTracking platform

Enterprise Data & Analytics

Operational decisions made without cross-facility data are guesses. The platform surfaces performance trends across your entire system, so leaders can measure, benchmark, and act with confidence.

Cloud-Hosted Platform

Access runs on the Operations IQ Platform, built on the world’s leading AI infrastructure. Seamlessly integrated with the EHR, it enhances productivity, improves decision-making, and accelerates patient flow.

Built on an Outcomes-Driven AI Platform

Most hospitals track metrics. Few turn them into real-time action. With the right platform, health systems can connect throughput teams with live data, driving continuous improvement in LOS, boarding, discharges, and bed turnaround across the enterprise with a single solution.

AutoDischarge for Quicker Turnarounds

Eliminate manual processes with an entirely automated discharge workflow. Real-Time Location Systems (RTLS) detects when a patient exits, automatically triggering notifications to EVS, reducing dirty bed times from hours to minutes. 

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Let us show you how our Throughput solution can help improve patient flow across your entire system.