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Care Access

Attract new patients, retain existing patients, and create a more seamless care journey for all.

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Care Access creates an enterprise-wide view of patient movement into, out of, and between care facilities with automated decision metrics for patient flow optimization, staffing, capacity, and expansion. This visibility provides a real time feedback loop that unites referring and receiving providers, making it easier to connect physicians with patients. The result is improved clinician effectiveness, better patient outcomes, and an improvement in patient access across the entire healthcare operation.

Benefits that are felt throughout your entire organization

Stronger organizations

Greater visibility into system-wide operations allows leadership to make decisions that can lead to increased capacity, revenue, and market share. Robust reporting and analytics reveal performance metrics and trends that aid in predictive forecasting, helping simplify compliance and regulation audits.

Empowered caregivers

Automating manual processes enables patient flow coordinators to focus on more strategic tasks. Department heads enjoy a more comprehensive view of bed availability, enabling them to better manage capacity and resources. And nurses benefit from simplified patient assignments and handoffs.

Improved patient care

Optimized patient flow results in reduced waiting time and more timely care and attention. It also leads to smoother transitions between the various stages of care patients receive. Plus, improved workflow, communication, and access to patient data enables a more coordinated and personalized patient care plan.

Care Access solutions

The true power of Care Access manifests in three powerful yet intuitive solutions. Applied individually or fully integrated for greater impact, these healthcare access tools are designed to help your entire health system optimize patient flow and care journeys.

TransferCenterIQ™

Improve your health system’s ability to accept critically ill patients quickly and easily. TransferCenterIQ™ improves your ability to provide patients with timely access to the right care. Our TransferCenterIQ™ customers report simpler care transitions, stronger physician relationships, significant patient referral and transfer growth, and increased revenue and market share.

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Community Access® Portal

Give your community care providers a new window to their patients within your health system. With Community Access® Portal, the entry point to our Transfer Center solution, community care providers can track major patient flow milestones as well as referral request status and assignments. As a result, you improve community care satisfaction and are more likely to receive patients to your system.

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On-Call Scheduling™

Get fast access to the correct on-call physician. On-Call Scheduling™ helps ensure that your patients get the urgent care they need when every second counts. When your patient flow and centralized operational command center teams have quick and real-time access to the correct physician schedules, you eliminate a major patient access bottleneck – and your health system can say yes to more patient transfers.

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Real-time patient flow

Our Care Access solutions help you manage patient flow with increased efficiency and enhanced visibility. This enables you to care for more patients, while providing improved clinician and resource effectiveness.

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