Advocate Good Samaritan Hospital [part of Advocate Health Care] in Downers Grove, IL is a 324-bed community hospital, which operates as the only Level 1 Trauma Center in DuPage County.  The hospital has received Magnet® recognition for nursing excellence and is the only healthcare organization in Illinois to earn the prestigious Malcolm Baldrige National Quality Award for performance excellence.

Roz Lumpkin, Clinical Bed Management Coordinator and Site Administrator for TeleTracking, joins us on this episode to discuss how they have improved visibility, communications, and overall patient throughput.

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Episode Breakdown

  • How the nursing portal has become a communications tool, and the positive impact that it’s had on how nurse’s do their daily rounds
  • The dramatic improvements they have seen related to ED bed request to patient occupy and transport trip times

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